Чисто, красиво, заобиколено със зеленина и спокойствие. Вкусна храна, чудесно обслужване.

Няма

Nice pool (only hotel with pool in Melnik). Food was delicious. Nice outdoor tables in the garden next to the pool.

Indoor spa was closed…not a big drama but still…

Close distance to town center of Melnik. Great wine selection. Breakfast offered a good variety of foods. Pool was great - decent size and cool water.

The hotel doesn’t seem to follow the no indoor smoking policy very well. In addition, they fired up a huge chimney every day and night, and the smoke was absolutely disgusting. We had to close up our room, in order not to inhale the severely polluted air. We had no idea what they were burning, but it smelled horrendous and was probably illegal.

it was clean. The staff was nice. The location was also fine. nice view from the room.

there was a party in the hotel restaurant with great noise and we couldn’t sleep

Breakfast was good. Beds were comfortable. Large room. Nice view and location.

It was cold outside and the airconditioning was not able to blow hot air. We were freezing and had to have a lot of back and forth with the staff to fix the issue. They believed that we did something wrong. In the end they believed us that it was not working and we received electrical heaters that did the job of heating the room.

It was cold in the room. The AC was not working properly. There was no hot water most of the time.

location, garden, breakfast, friendly personnel

Unfortunately for the 2nd time this year no hot water in the morning. We where a group of 4 with 4 rooms..... also in April/May the same situation .... no warm water in the morning. Just ice cold..... probably they want to safe money and forget to turn on the heating. They told us that in 15 minutes we would have warm water.... but 30 minutes later still cold. The group guests left without showering..... not even a sorry or anything! The last time we have been here with our groups.......