Personnel très sympa, déco de l’hôtel originale, hôtel bien placé et parking à proximité.

The location and the well-kept room

I was informed that breakfast was at 7.30 (also confirmed by the book in the room). on my arrival I was told that breakfast was at 8. The wifi password was not available in the room. I went to reception and was told that I could find the document near the television cabinet but it wasn't there. The staff couldn't tell me which one it was. (there was a very good and kind young boy who was however really very busy and had probably only been working at the hotel for a short time). On the bookin.com page it is not specified that the hotel has a karaoke room. Unfortunately the very loud music continued until 1AM (when I asked to know when the karaoke would end I was told at midnight) and the silence continued much later when all the guests left the hotel

прозореца на стаята гледаше към сервизно помещение на кухнята пълно с външни тела на климатици тоест стаята е без прозорец

Spacious room, friendly staff, nice breakfast and amazing service

Nothing

The stuff was nice. The location is great.

Almost everything else. There was no window that could be open. There was one at the ceiling. It was 36 degrees and we’d appreciate some fresh air at least in the night. The AC was broken. We had to use tape to fix it.It was configured to heat the air. We realise it’s our mistake since it took us 2 hours to realise it, but who would expect that when outside its 36 degree the AC will be configured to heat!? The TV wasn’t working and we explicitly booked a hotel to watch the Wimbledon finals. We asked three times if someone can come and check it. Every time we were assured that they’ll come, at the end no one came. Relatively spacious bathroom but super tiny sink and toilet. Not comfortable at all, there is no shelf in the shower tube to leave the shampoo. Not place at the sink for a soap. There is space between the tiles of the bathroom and the floor of the bedroom where there was centipede. It was small one, maybe it’s just coincidence that it was there. We were assured a separate bed will be provided for our 2-year-old daughter. This didn’t happen. The room was just to the kitchen and the hallway was smelling quite bad.

Perfect location, nice staff, airco , good bed, good breakfast.

No window only a little window in the rooftop.

All was fine

not what I expected.

not what was expected as presented from the booking.com no windows, an attic apartment expected more for the money charged.