The property is renovated and well styled! The staff at the reception is polite.

Everything apart from the look and the location. The food was terrible, the staff acted like they were doing you a favor with the hospitality. Majority of the hotel’s common areas are not even open to the public, they don’t even have indoor seating for the midday heat. The hotel doesn’t even have a valet, nor anyone to greet you when you arrive. It also doesn’t have direct access by car. They don’t even provide the service of getting you a spot on the beach - in their literal words “find someone that works on the beach that can do this for you.” They charged me for a trip and never refunded it. For the price you can find a much better accommodation.

Really nice new hotel. No pool. If you like pool they offer to go to sister hotel. 1 million small kids in pool, overcrowded and super noicy... dont go there !!

Way too crowded place...area. Staff seems like they do not really care...could smile a lot more :) (or find a job they like)

We were upgraded to a larger accomodation upon check-in. Staff helped us with parking. Complementary lemon water in lobby. Hotel looks great, newly renovated, staff is great. Room had a sea view. Included breakfast was delicious and plentiful. Everything as advertised.

The hotel, personel and location were absolutelly fantastic. The restaurant servres very delicious food, Big thatnks to receptionsit KIKO and rest of the crew for being nice and helpfull.

Nothing I can think of.

The hotel is very elegant with nice balconies.

One of the rooms was connected by a (locked door) to another room and you could hear every cough from the other room.

I recently had the pleasure of staying at the Hotel Heritage Kastelet in Tucepi, and I must say it was a truly memorable experience. From the moment I arrived, I was captivated by the hotel's stunning location and its unique charm. The hotel itself is a beautifully restored heritage building, exuding elegance and history. The architecture seamlessly blends the old and the new, creating a perfect blend of contemporary luxury and historical authenticity. The attention to detail in preserving the heritage aspects while providing modern amenities was truly commendable. The rooms at Hotel Heritage Kastelet are spacious, comfortable, and tastefully decorated. The staff at the hotel were exceptionally friendly, attentive, and went above and beyond to ensure that needs were met. The dining experience was simply outstanding. The culinary creations were a delightful fusion of traditional Dalmatian cuisine and innovative flavors. In conclusion, my stay at Hotel Heritage Kastelet Tucepi was an exceptional experience. From the historic ambiance and impeccable service to the delectable cuisine and breathtaking surroundings, every aspect exceeded my expectations. If you're seeking a luxurious retreat with a touch of history and natural beauty, I highly recommend this hotel.

Everything was great.

Amazing and lovely decorated hotel in a beautiful setting with lovely and friendly staff and an amazing restaurant on site. The rooms were conformable, spacious and spotlessly clean and the location is literally perfect, just opposite the beach. I would highly recommend staying here and we very much hope to come back soon.

The hotel staff were very professional, kind and helpful. The rooms, as well as the whole hotel, was super clean thanks to the housekeeper Nena! The location is superb!

I did not like, since we stayed there with little kids, that the surrounding hotels played very loud music (hotel is near the pool complex of the neighbor hotel) all day and long into the night. Another thing was the chaos on the beach, the hotel should offer deckchairs at the beach for the hotel guests, which would make it a five star resort, as it is done in the foreign resorts.

One of the best breakfast ever. Newly renovated rooms beach few meters

Location

Waiters could be more customer oriented

This was the second time we visited Residence Kaštelet, everything was great, staff was helpful and professional, food was excellent. Entire residence smells nice (sandalwood). Location is perfect, on the beach. We will return for sure next year.

The room was amazing, more of a suite and plenty of space. Very clean. Comfy bed. Lovely sea view.

Parking was tricky and a little confusing to locate the hot due to it being apart of the Blu hotel next door. Coffee machine would have provided that extra touch.

beautifully built / decorated and comfortable

rude waiters

superb location, the friendliest staff, great a la carte breakfast, the possibility to borrow towels for the beach

the parking is a bit tricky as all the parking spots in the area were full (the beginning of August), but the staff is always ready to help and find you a spot :)

Location, staff and beautiful building with courtyard

Beach is public and hotel should try yo have its own

Breakfast was a la carte but delicious. Staff was very friendly. Hotel smelled wonderfully. Indoor patio was lovely .

Crowded beach in front of the hotel. No private beach. More options of foods.

Good location to the center and to the beach. A quiet room with a beautiful view of the sea. Very good breakfast.

Insufficient staff to serve breakfast. We had to wait half an hour for service. The hotel should consider increasing the staff, or switching to a buffet style breakfast. Small parking capacity.

Pool area and gym shared with another resort

very nice people, working full power to make everything perfect for the customer

nothing was wrong