Me gusto mucho que todo lo tenía cerca

Yo reserve una habitación para 4 personas ósea camas doble y me dieron una habitación de una sola cama porque según ellos eso decía en el sistema que era de una yo enseñe mis pruebas todo esto fue por teléfono porque no había nadie en la recepción de casualidad había una vacía y estaba sucia y para colmo un panty en el piso y la otra una cucaracha muerta es muy lamentable lo que estoy escribiendo es la primera vez que me pasa mis experiencias en los hoteles de culebra siempre an sido muy buenas

Location was great

We had to be moved to another room because it wasn't cleaned. We also found out there was a STRAW stuck in the middle of our blankets, so this new room wasn't fully cleaned as well.

ottima posizione, camera pulita

Son emplacement

Les lockers sont payants,20$ (nous l’avons su après avoir cherché un responsable pendant 45min le matin à notre arrivée). Pas de possibilité de check in avant 14h. A notre retour de la plage pour le check in, la réception était fermée (18h) alors qu’il est précisé que l’on peut prendre la chambre entre 14h et 20h. Les 2 numéros laissés à l’accueil sont restés sans réponse pendant plus d’1h, jusqu’à l’intervention de booking. Nous avons finalement eu notre chambre à 20h sans vue sur la mer comme indiqué sur le site ni cafetière. L’employé nous a ensuite rendu responsable en expliquant qu’il avait essayé de nous joindre car il avait décidé de fermer à 17h. Nous n’avons reçu aucun appel, mail, message sur booking de sa part.

Location. Close to almost everything in the town. Bed was comfortable and the room decently clean. The staff was very helpful.

The Tv never work and couldn't turn off. Very noisy place. Carrs and people yelling outside and in the aisle of the place. The locker service cost 20$ is not for free as description said.

The position was great

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The bar

The suite was terrible and not so clean under the bed and there was sand on the floor. The bed was not firmer enough and it didn’t have any decoration or something to like. We weren’t able to see tv. In summary terrible for the price

The location is very central with walking distance to everything. Only a 5-10 min walk from the ferry to the hotel. You'll find everything you need within a 5 min walking distance. The staff is very friendly and helpful. The hotel has a wonderful bar area in the back along the canal. It is a wonderful spot to relax with a drink or beer.

Be conscious of what room you book. They have several nice large rooms and smaller rooms. We booked a standard room that should be OK for 2 adults and two small children. It was a bit tight and claustrophobic for a 5 day stay - when all 4 were in the room at the same time, just to have one suitcase open was an exercise in logistics. If we were to do it again we would have gone for a larger room. But this is a lesson learned from our side - the hotel cannot be blamed. We got what we reserved and paid for. But a better room description and advice would have been a plus. However, our stay was more on a low side experience when it came to noise. When we arrived, there was work going on with the bridge (located right next to the hotel) where they dismantled the existing bridge. This wasn't the hotel's fault, but they could have had in mind regarding their pricing and also have notified us well ahead of time as a service minded gesture. During the 5 days/nights we stayed the work on the bridge started at 6 am in the morning with loud noises from heavy machinery. This would last through the day and til around 6pm. One morning they started later at 7 am (which was a blessing), but the next day it was payback time with a start at 5.30am! This noise would have been OK for a day or two, but not for our entire 5 day stay. I would have expected the hotel to be a bit service oriented here, and as a gesture automatically have adjusted their rate to low season. Even if it is not the hotel's fault, it was far from the experience we had hoped and paid for...