The size of the property was excellent for our family of 5. It was clean, comfortable, nicely decorated and well equipped with everything we needed for our 3 week stay while visiting friends and family. Located in a quiet street in Shirley, close by to shops and not far from the main centre of Southampton. The owner was easy to get in touch with and quick to sort out any issues where possible. We would happily stay here again next time we come back to Southampton.

None of these negatives outweigh the positives of our stay. With the weather being amazing when we stayed, it was disappointing not to be able to use the garden, especially with 3 kids under 8 years of age. It was overgrown and there was only an outdoor setting for 2 people. The stairs are narrow and took a bit of getting used to at the top. The large window next to the bed in the 2nd bedroom doesn't have a safety lock to prevent it opening right out. As this was the kids bedroom, they were under the threat of death (literally) if they even touched that window. An easy fall hazard for young kids.

The owners responded quickly to messages and made it possible for us to check in early

This booking said it had parking, but it's actually on street parking, which was difficult at times. The front door was not fitted correctly, so it let a big draft in and made the property feel insecure. Dish washer provided but no salt and no tablets, making it pointless. Owner agreed a handyman access without telling us in advance, thankfully we were at the property otherwise a stranger would have been around our personal items without our knowledge. The property could be lovely, but it needs a lot of repairs.

- the dining space is very generous - the kitchen is fully equipped - the living room is clean and beautiful - the sofa bed is as comfortable as a sofa can be - the master bedroom is spacious and inviting

- there was no water pressure in the bathroom - completely undeveloped garden - the neighbors were not very nice, they complained to the owner that we were making noise/partying and threatened to call the police, even though we had just arrived at our destination, we were serving dinner in the family, nothing like that.

Property was clean and comfortable. Access was straightforward and there were clear instructions for everything. Communication by the host was great. Lovely garden... Etc. It felt like a home away from home which is what we wanted. We would definitely stay here again the next time we're in Southampton.

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We needed four bedrooms and the living room turned into a spacious room. The host is also very helpful with all the questions we have. The location was also very close to tons of restaurant and stores.

lots of space, the bedrooms were a good size and all very clean

the front door was a little hard to close

The property felt very accomodating, clean and the shared areas were very spacious. It was well suited for a family stay. Would stay here again.

Clean, well equipped house with a very responsive host. very quiet and convenient for me. Xmas tree and card made us feel very welcome.

only very minor things such as having to adjust water settings as so hot, minor issues with bathroom sink, no dish cloth in kitchen and no bin in bathroom but easy to resolve as other bins. one bin in bedroom had hair in it from previous occupant. Main front door lock rather insecure but fine as had second lock.