Comfortable with a beautiful location across from Lake Michigan. High quality hot breakfast, clean rooms and friendly staff.

Breakfast and very clean toom

Hotel put an $800 hold on my card for some reason. Never experienced that before and caused me Major problems

it was locate conveniently for us

nothing

Pet friendly

Breakfast was not that good.

Breakfast was skimpy. Eggs were watery, no bananas, coffee was very weak, bakery was bottom of barrel, peanut butter was tasteless. Room was too small for amount of people.

See above.

I liked that the hotel was centrally located in town and it was easy to reach any restaurant or business I needed to go to. I also liked the staff they were friendly and helpful.

The room temperature was extremely uncomfortable and the humidity in the room made everything damp to the touch. Also there wasn't an elevator and we were not given a choice of a lower level room but the person checking in after me was given the choice. Overall very disappointing for the amount of money we paid.

Friendly Staff and Great Location!

The air was set on 62 in our room when we checked in. The room was freezing and all the blankets felt damp. The room smelled musty and moldy. The floors/Carpets were super dirty. The carpet turned our feet and socks black.

Foods were good, clean, pleasant atmosphere.room was well appointed, comfy bed,clean, provided a toothbrush and razor.

1. A family w/small boys checked in and were roomed above us . They arrive around midnight. The adults were loud ans tne the boys were allowed to run back and forth pounding on floor, slamming doors for half an hour. I called desk and was given excuses “boys” but she finally agreed to go talk to them. They quieted a bit but I had to use my earbuds and music to quit hearing them, then couldn’t sleep well. Then, lady at front desk had me sign their pet policy even though mine was a service dog. “Yes, but you still have to sign that you read this.” So i wrote”not a pet, service animal.” Then lady in food area outtingputting food out for breakfast told me no dogs were allowed in there EVEN service dogs. I had to explain that its a federal law.