The condo and location were fantastic. However, dealing with Mike Z Rentals was a nightmare -- After 10 days, they never fixed the clogged kitchen sink -- and would not return calls about the issue. I finally called the manager of the building (who has no relationship with Mike Z Rentals). In one day, she arranged for a competent plumber to fix the problem. Had it been left to Mike Z Rentals, the kitchen sink would have been unusable for 21 days of the 31-day rental. And a partial refund? Ha! Yet again, no one from Mike Z Rentals would contact us to discuss the issue. I wasn't surprised, of course. VRBO was of no help either. After 3 hours on the phone with VRBO, I was told to contact Mike Z Rentals about any sort of compensation/refund for the extraordinary inconvenience and lack of responses. Unpleasantly ironic. Loved the condo but did not rent it again for next year ONLY because I would have had to deal with Mike Z Rentals. (ONE star for check-in process: we were given the wrong address of the property.)