We stayed for a ski trip, and it was a real quick drive to park near base of winter park. We saw neighbors walking to the shuttle near by as well. Ping pong table in basement was an added bonus, and hot tub was perfect after a long day of skiing.

Comfortable, clean and close to WP.

extremely poorly managed and as a matter of fact the local operators and vacasa corporation have no integrity and will not stand behind their poor service. BEWARE! Our situation: The hot tub was not cleaned or taken care of in quite some time. Smelled of algae and had a green hue. We alerted manager on our first day and never heard back. Followed up again and they asked for our number (which was on app) to have local team call us. 2, 3, 4 days go by with no action… in the meantime we can’t use hot tub. We check out and then the next day we get a message indicating they are going to credit us a small amount for our trouble. But it was way less than even 1% of what we paid! And the hot tub was a key feature and premium we targeted and paid extra dke. I call the main line and ask to get escalated to supervisor and he reviewed it and said they would offer a bit more - almost 1%. I indicated that it was not satisfactory and he said he would take it up the chain. He called the next day and apologized and said that unfortunately they would not provide any compensation and he was told to stop talking to me. Confused I asked why and he said that the local operator told them that it was drained and cleaned before our stay (not true) and that we “clearly had a big party as there were beer bottles on the back deck”. Lol. We had a family get together kids. They ghosted me and won’t return calls. No responsibility. Better options are available. Especially at this rate.

We had a great time except on Sunday morning the outside raised deck (15 feet off the ground) fell about 4 inches. The hot tub is on the deck and we believe the deck can no longer support the weight. Someone could have been seriously hurt. This needs to ne fixed before anyone else stays there. It was scary.

Clean, convenient to winter park.

We rented this property for its size and private hot tub and upon arrival found the hot tub to be disgusting. In our rental contract we paid a $60 “hot tub” fee and was assured the fee was to keep the hot tub in good working. The tech who had to empty the tub said it hadn’t been serviced in a long time. The emptying of the tub resulted in us not being able to us it as planned. Vacasa has been non responsive about refunding that fee and a portion of our overall cost since we specifically chose the property for the hot tub. This is my second bad experience with Vacasa. Going forward, I will Avoid all properties managed by them

overall the property was good. They absolutely have to replace all pots, pans, and skillets. We enjoyed our stay the property was conveniently located to ski slopes and overall in good condition

Everything was fine. The house is beautiful, comfortable,with a very nice vire