I would have loved to give a 5-star rating, but we didn't have the best experience. Mostly it being hot in this home. The house is nice and in a decent neighborhood/resort. Although, we didn't feel safe enough to walk to the main pool (b/c of lots of traffic and speeding cars). The house is spacious for a family and the kids loved the pool. It was pretty clean on arrival but we did have issues with the house. First, the a/c didn't work properly and I thought it was intrusive that the management company adjusts the a/c whenever they want. We were sweating and it was so hot on arrival - 80+ degrees in the house. We waited all day and made two phone calls to the property management and they couldn't get it to cool off in the house. They sent a maintenance guy that night who said everything was fine. It was so hot during our visit and all we wanted was to get cooled off. The only cool room was a the play room in the garage. The rooms never cooled off for our whole stay (a week). The main area would struggle to get to 74 degrees, but the rooms stayed warm. Then, we paid to have breakfast groceries delivered on arrival (an additional cost and service the company offered) and they didn't come. I had to call to ask for them (they were surprised that I didn't get them) and they brought them the next day. But, it was too late as we needed the breakfast kit the first morning, because we didn't have groceries. Another issue is that the grass/lawn was so long and not maintained until the last day we were there. I was terrified there would be snakes or something in the tall grass. Lastly, the mattress in the main bedroom is so firm that we may as well have just slept on the floor. I wish I could say we would stay again, because there were positive things, however the a/c problems were miserable and that alone would be why we wouldn't stay. I could have looked passed all the issues, but not having a/c working in Florida where it was 100+ everyday and high humidity made it miserable.

We had a positive experience through the entire process of booking the property, checking-in, and communicating throughout our stay. The house is conveniently located close to the community center and pool. It has an outstanding floor plan. The house does need some updates and repairs.

We enjoyed the comforts of a vacation home close to Disney. We did not want to spend all our time on Disney property and wanted a place to relax, swim, and make food. Kitchen was lovely with all you needed to cook, and the pool and hot tub were used every day to relax. The kids each had their own rooms and bathrooms.

Loved the area, house was as expected. It looked just like the pictures. My son has had multiple VRBO experiences and said to get a premier host and we should expect 5 star. We were not impressed with the cleanliness . The bedsheets in master were not changed. Lots of long black hair in the sheets and in the master shower. King mattress in master very lumpy. The other king mattress had broken springs and big dents in the mattress. Looked to be at least 20 years old. The shower in the front bedroom had clogged drain. The twin sheets in the Mickey Mouse room were completely yellow urined stain even with our repeated washings. The tips on the poll cues were almost completed flat which made it hard to play pool. The hot tub didn't come close to 104 degrees even though it states on the sign it warms to that. We have a hot tub so we know what 104 feels like. The TV in the living room could npot get channels ABC, NBC or CBS even though we asked maintenance to come fix it. They didn't, said it was fine. My son had to completely unhook and rehook the cords to get it fixed on our 4th day there. The cobwebs were all over the pool screen and multiple spider sacs underneath the chairs. There was also a hole in the screen which allowed a squirrel to constantly enter our patio. The sliding door from the living room to the patio was completely stuck. The trash did not get picked up on Tuesday even though it was in the bench. We had to call to get it done. They said we could not park 3 cars in the driveway even though multiple people on our street did. Overall, all those things did not deter us from trying VRBO again. It wasn't the experience I had hoped for, and I wouldn't stay at your property again. I had asked for some sort of refund and was told no. You really need to step up your game if you want to remain a premier host.

We enjoyed everything about the property - pool, spa, and the house. The common areas were also nice - large pool and plenty of fun if you have children. We had a few issues - one with check in and one with our late check out, but they were resolved quickly and everyone was friendly and helpful. Shout out to Veronica - thank you!