It was great staying on the Island and a bit away from the hustle and bustle in Rovinj

The customer service team was quite poor and did not really know what was going on and told us mis-information when we checked in (e.g. said that we need to pay 4 euros to refresh our beach towels...we later learned that did not apply to people staying in the suites. Also was told only 2 places for dinner but there were actually 3). Wish the staff at check in was more knowledgeable about their resort

waiters at restaurant dvorac were amazing as well as the cleaning staff

when we got there for check in at 1pm our room was not ready. we purchased the most expensive suite the hotel offers. we waited for an hour. once we go into our room we did not have AC for 2 days! Hotel manager kept promising it will come on constantly but it did not. To make things better she offered us a dinner on the hotel. Well we paid $150 for dinner that did not happen. AC came on last day we were there and manager said she will give us 50% off the first night - it did not happen. She gave 20%. Hotel manager did not seem to care one bit. Patrick at check in was not helpful at all. i will not recommend this place to anyone as customer service from top employees is extremely poor and they lie.

it was busy, but there’s enough space around the island to not feel crowded. staff were helpful.

the wifi didn’t work in our bedroom. it did work in our lounge though. I did tell reception, but nothing was done about it. the bedroom had twin beds with single duvets, which isn’t perfect!

Location on the island near Rovinj is excellent. Friendly stuff, great amenities, perfect beaches.

Location beautiful area

Booked a premium suite sea view but it was blocked by trees.said the suites had own pools but you had to use the hotel pool.no bar service i the all suites unit,so had to use the lobby bar we’re service was so bad we did not use.only good staff was in the church restaurant.the suite we had was totally missold.

As my friend from Rovinj said: Red Island is a little piece of paradise on the earth. We are here every year and every time it's funtastic time for us. Just can't wait to be back next september. Greetings, Marcin and Karina

Hmm...maybe Lavenda restaurant would be open next year...? Besides, we cannot find any negative points...

The location where the breakfast was being held was fabulous, the food was great as well.

Nothing, everything was excellent.

Great Place (Sonne, Meer, Strand, exklusives Frühstück im Schlössl (Never seen before!)) Great Staff (Sehr freundlich, aufmerksam und besonders im "Schlössl" für einen Wortwitz zu haben! Great Meal (Breakfast and Candle Light Dinner in the "Schlössl; On the beach Coffee and Light Meals or Pizza, Daily offers like mussels,calamari,..) Thank you very much for this great time!! And thank you very much for the free upgrade!

The WIFI could be better! Interruption during networking is very annoying!)