Stayed for a week in the July heat- 100 degrees most of the week. the AC was consistently broken/frozen up due to owner pre sets that do not allow the AC to properly cool esp in high heat. Mgmt company gives you daily lipservice runaround. Sends techs who specifically say the problem is the presets fighting the AC trying to cool down and freezing the units. It was 90 degrees inside consistently. Mgmt texts you that they are doing something and refuses to override the presents. The living room sliding door has no handle. There is a gap and you cannot close the slider even with a piece of wood in the door to secure it. gate to the deck is broken also installed backward so bears came daily onto the deck. Large male bears. The hottub does not work properly. Half the jets are broken. The headrests are missing,water is musty smelly. We are hottub owners and know this is bc of poor maintenance. The downstairs bedroom door has non functioning door latches. The kitchen has no pans just pots and parts to two blenders but no complete blender. This property is large with plenty of space but rundown and not maintained. The bathrooms towel bars missing, things break they just don't fix them. decor has broken items just left there. biggest issue is the mgmt responds but does nothing but lead you along but no actual results. the community pools are nice. parking is good. not worth the money for this misery. wish I had looked at previous reviews yrs back bc this is not new.

Overall its was not bad, but there was so minor things that need to be address, like half kitchen plugs was not working , the side screen door handle was broken and had to use a rod to keep it closed. The house gets very hot quick, they have the thermostat pre set, then the last night it went out The gate to the porch was not working properly you could push it open very easily. I know they have probaby fixed a hundred times because of the bears.There was trash around the property, cigarettes butts by the front entrance way, dont understand why people can not pick up afterward there selfs. Im not a person to complain but its was not 5 star experience The location was not bad, It was 7 min away from downtown and to the park by car. Yes you will have bears walk around on property a lot and can get a lots of pictures. I wold rate it 3 and a half to a 4. The owners was very nice and help us with a few things, so thank you. I would rate it 5. Probably would not go back to that cabin

Great place, spacious house, saw so many bears so close by. Host was really nice and responsive on timely manner.

Amazing place, plenty of room. A lot of nice amenities. My favorite part is that everything worked - most places only half of the appliances worked. Hot tub and outside areas were very nice. And the master bedroom was perfect. Definitely recommend and would stay again.

Loved our stay had a super girls weekend trip. The lodge was welcoming and super clean. Beautiful place

Loved the layout of the house, enjoyed seeing the bears, hot tub , plenty of room

This was an awesome cabin with great views of the mountains. There is plenty of room for my family of 7. Loved the hot tub and movie room. The owners keep in touch the whole time if we needed anything they were on top of it. Definitely would love to come back again soon.

My family and I had a great extended weekend at this cabin! It is maybe a 5 min or so drive from downtown Gatlinburg, if you don't like driving in the mts I suggest going through downtown G-Burg but be aware of the traffic and time that will add to your trip! The bypass to get there isn't too bad, just some good ol curvy mt roads with no guardrails! Haha other than that it was an awesome place to stay and we all really enjoyed it! Our only complaint was that the sliding glass door to the deck was broken when we got there, we had to improvise to make sure it was locked enough as we had children staying on the main level with us!