Payment process is confusing. Everything else is great

Great place for family , everything close , walking distance, highly recommend

Everything about the property was great except for two things. There was a very strong smell of human urine at the front entry to the building and standing on our balcony there was a very strong smell of cat urine coming from the balcony next door where it was clear a cat was constantly urinating on one particular plant that was very dead

A great place to sit and relax…. Perfect spot and a lovely apartment .

A wonderful and a very comfortable place to stay. Very convenient to all the amenities, tastefully decorated. Spent most of the time enjoying the sites of The Entrance - Thanks.

There were 8 guests staying at the property. The property does sleep 14 people, however only 6 bath towels were provided. We then had to go ans buy more bath towels. There was also half a roll of toilet paper available in the main bathroom and another half a roll in the ensuite. This was certainly another thing we had to buy as there were 8 people staying in the property for 2 nights. There were strict instructions on how to leave the property on departure (clean bbq etc) however, there were empty bottles of spray and wipe Ajax found in the drawers. None that we could use adequately to clean the apartment. The East Coast Getaway staff were not helpful on arrival/check in. I had to call more than 3 times to receive check in details. Check in was 2pm and I did not receive any information on how to check in until 4:30pm. This was not acceptable. It was lucky I had arrived late and did not have to hassle the office for too long. Once we received check in information we arrived at the apartment. There was no key to unlock the door just a pin code entry. The staff at East Coast Getsways had incorrectly written how to correctly input the code to enter the apartment. Another hassle we had to deal with. Overall, the apartment itself was very lovely, but the services were not adequate. I did not expect to make so many purchases for things I required for a 2 night stay.