The Condo was quite nice with beautiful views of the ocean, but our experience was awful. Although I paid for early check-in, Vacasa initially would not honor it… and would not refund my money. It took several repeat calls to Vacasa to work out the situation. We then walked into a dirty condo: unmade beds, unclean bathrooms; bugs in our cabinets; a refrig that leaked; broken bathroom accessories; limited parking; lights that would not work and (dealbreaker for us) WiFi that did not work and little to no cell phone coverage. I called Vacasa no less than 8 times during my stay and it took days for the local staff to be alerted. Most issues were resolved the day before we left. Hope the next renters have better luck.

Our family just returned from a week stay at the Sanctuary. I was impressed with the size of the condo and how spacious it felt with the amount of people we had staying together. The location of an ocean front room and how little of a walk to the beach is what makes this place great. With all that said, the condo was not up to standards with cleanliness. We were told less than 24 hrs before check in that our place would not be cleaned in time. I went into the condo and spent 3 hours cleaning it upon our arrival. Also, the bunk room for the kids had 2 twin bunks, but the top bunk of one was not useable as the railing was missing.

Beautiful home with great views

The condo is nice, oceanfront and perfect for a large family. Kitchen is sufficient to cook. Wish there was a large stockpot for pasta or crab legs. After 12 hours in car with 2 toddlers, we arrived at 7pm to the cleaners cleaning the condo. To say we were upset was an understatement. Apparently the first set of cleaners never showed and when they realized it a second crew came to clean. It was 8:30 pm when we were finally able to get into our condo after sitting in the hall with all the stuff we carried up expecting to get into our condo. We were refunded the cleaning fee with no other care in the world from Vacasa that we lost the entire first day of vacation.

Our family just returned from a week stay at the Sanctuary. I was impressed with the size of the condo and how spacious it felt with the amount of people we had staying together. The location of an ocean front room and how little of a walk to the beach is what makes this place great. With all that said, the condo was not up to standards with cleanliness. We were told less than 24 hrs before check in that our place would not be cleaned in time. I went into the condo and spent 3 hours cleaning it upon our arrival. Also, the bunk room for the kids had 2 twin bunks, but the top bunk of one was not useable as the railing was missing.

The condo is nice, oceanfront and perfect for a large family. Kitchen is sufficient to cook. Wish there was a large stockpot for pasta or crab legs. After 12 hours in car with 2 toddlers, we arrived at 7pm to the cleaners cleaning the condo. To say we were upset was an understatement. Apparently the first set of cleaners never showed and when they realized it a second crew came to clean. It was 8:30 pm when we were finally able to get into our condo after sitting in the hall with all the stuff we carried up expecting to get into our condo. We were refunded the cleaning fee with no other care in the world from Vacasa that we lost the entire first day of vacation.