The men's bathroom accessed on floor below lobby/restaurant had a very pungent smell of urine, almost nauseating. Despite a very expensive suite, they nickel-and-dime you--no included breakfast, no free coffee in the lobby,etc. Not worth the money.

Nice hotel not far from the Beach.

The hotel is superbly located but badly in need of refurbishment. The staff are super friendly, responsive and generally lovely. The room itself was good as described but wasn't as clean as it should be for a 4 star hotel (no cleaning under sofa bed and drain flies in bathroom show the basins and plug holes need disinfecting. The mattress is not periodically checked by the team and was quite scalloped (indentation from clients over the years). Overall its a potentially great hotel but it needs a refurb and a few more checks in place on room quality control. As an aside we were in room 140 which is directly above the rear loading bay and the deliveries door and these can start at 4am often so if you are at all a light sleeper you will be very sleep deprived! The sound insulation for room 140 and others impacted should have been vastly improved to help a good nights sleep.

The location is great! Although, for the money, the hotel itself needs some love. Bit of a moldy smell in our bathroom and the pool and facilities are a bit rundown.

Amenities ridiculously overpriced for value

Bathroom was difficult to move around. No hand rails the tub. No hooks for robes in the bathroom. Dangerous swing glass over the tub. I kept the balcony door closed, but i got a bug bites at night.

It was walkable to many rest and bars, felt super safe. the place is beautiful and had a lot of shopping

Everything was pristine at the hotel...its the air conditioning for me was not cooling sufficiently in my room or the hotel perhaps i am a little more heated than others but i was only comfortable outside the hotel