The check in staff was nice and most of the valet staff was pleasant to interact with. Overall the place was clean but housekeeping was very inconsistent. There were days when they would knock on our door at 10am and others when they wouldn’t come until 4 or 5 pm. The general feel of the hotel was older but clean. There were a ton of places to eat and shop within walking distance so that was a benefit since self park isn’t an option.

The hotel overall was great. Lots of eatery options both in the hotel and surrounding areas. The staff was wonderful. My only complaint was there were roaches!!! For the cost of the room there should NOT have been roaches!!

The best thing was the warm chocolate cookies if you like cookies. I rented a suite the couch was very very worn so was the shower. If you lounged on the balcony there were rooms looking right above you not private at all. The woman that checked us in was not very pleasant but the asia guy who was working beside her made up for it. He was really awsome wish I got his name. Warning they only valet park and its $55 a night for parking. They have a tiny pool that the sun never shines on so its cold but could be good if the day is extremely hot. We ate at the little coffe shop on the bottom floor they were out of almost everything. Not sure if there delivery didn't come in yet but not much choice the day we were there. I think for the price I would stay else where at one of the other hiltons. If I have to pay all these fees I want a pool we could enjoy. Amenities fees!

Great place

Very basic hotel for the expensive price

All good loved the cookies

Bait and switch with poor overall customer service. Booked a suite with two queen beds as advertised. Checked in and was told two bed room. I confirmed two queen beds and rep did not say otherwise. Got to the room and discovered two double beds. Went downstairs about this and was told quite casually that bed sizes are not guaranteed even though it is advertised as queen size. Said no other rooms with queen size beds are available even though a quick search on the hotel booking website showed they were. Was told i could cancel but good luck finding another room within an hour of moving to another hotel wihtout paying an hefty amount. If customer service and booking a specific bed size matters to you, i would look elsewhere. Not worth the hassle.

Great location everything was good but no laundry on site