A beautiful resort hotel, a 3-minute walk from the beach, with a friendly, helpful and efficient staff. We were in a bungalow-type room, with private entrance and a deck with comfortable lounge chairs and an umbrella that provided enough shade that we could be outdoors most hours of the day. Our only complaint was that the bathroom didnt have a real shower, just a hand-held, with no place to put the shower head. The jacuzzi tub was fun, but for those of us who prefer showers to baths, it was inconvenient. I would definitely recommend this hotel.

A beautiful resort hotel, a 3-minute walk from the beach, with a friendly, helpful and efficient staff. We were in a bungalow-type room, with private entrance and a deck with comfortable lounge chairs and an umbrella that provided enough shade that we could be outdoors most hours of the day. Our only complaint was that the bathroom didn't have a real shower, just a hand-held, with no place to put the shower head. The jacuzzi tub was fun, but for those of us who prefer showers to baths, it was inconvenient. I would definitely recommend this hotel.

The location of this hotel is fantastic, about 40 minutes drive from Heraklion Airport and on a very scenic route. It is in the most beautiful setting, in fact we didn't leave the complex for 7 days as it was so tranquil. The staff particularly at breakfast are so attentive and friendly, they understand customer service perfectly. The food is exceptional and we tried each of the restaurants before sticking with our two favourite's which were the find dining at Dionyissus and the Greek Taverna. I would mention several downsides:- Whilst the bungalow was cleaned every day and fresh towels are always available, the sheets didn't get changed once in 7 days and the room cleaning wasn't very thorough. The floors were dirty and the picture window overlooking the sea from the bathroom which is a big selling feature was smeared and marked. Whilst you are offered exactly the same beverages menu in each of the restaurants, the measurements and servings were not at all consistent and are considerably over-priced, which is a real shame. The website is also not up to date and where it mentions an on-site buffet in the evening, its only available in the next door hotel, the Elounda Palace. The site also mentions an amphitheatre for films and performances which also doesn't seem to be available. None of the above spolit our visit and we will definitely visit this hotel again, but maybe only stay B & B and get a hire car to ensure more variety and fairer prices in the evening.

The location of this hotel is fantastic, about 40 minutes drive from Heraklion Airport and on a very scenic route. It is in the most beautiful setting, in fact we didnt leave the complex for 7 days as it was so tranquil.The staff particularly at breakfast are so attentive and friendly, they understand customer service perfectly. The food is exceptional and we tried each of the restaurants before sticking with our two favourites which were the find dining at Dionyissus and the Greek Taverna. I would mention several downsides:-Whilst the bungalow was cleaned every day and fresh towels are always available, the sheets didnt get changed once in 7 days and the room cleaning wasnt very thorough. The floors were dirty and the picture window overlooking the sea from the bathroom which is a big selling feature was smeared and marked. Whilst you are offered exactly the same beverages menu in each of the restaurants, the measurements and servings were not at all consistent and are considerably over-priced, which is a real shame. The website is also not up to date and where it mentions an on-site buffet in the evening, its only available in the next door hotel, the Elounda Palace. The site also mentions an amphitheatre for films and performances which also doesnt seem to be available.None of the above spolit our visit and we will definitely visit this hotel again, but maybe only stay B & B and get a hire car to ensure more variety and fairer prices in the evening.

Excellent service, staff always smiling and ready to help, wonderful sea front view, intimate bungalow with very close nearly private access to turquoise sea, excellent food, pool with sea water, wonderful Chenot spa, feeling in a little village (despite quite important capacity, always feeling privacy and quietness) with its church and little square, beautiful trees and flowers, views on a line of mountains. Wonderful hotel! Stéphane & Alexandre

Very nice hotel in good location with great staff. Beds were uncomfortable and food prices in the restaurants far too high otherwise all good.

My wife an I loved our stay. This resort is offered high end accommodations at a reasonable price, granted, nearing the end of the season (October). The staff were excellent from checkin to checkout, they give a very personalized experience. It was nearing the end of the season and we were upgraded to a very nice room, with more space and a view to die for. We loved our experience.

My wife an I loved our stay. This resort is offered high end accommodations at a reasonable price, granted, nearing the end of the season (October). The staff were "excellent" from checkin to checkout, they give a very personalized experience. It was nearing the end of the season and we were upgraded to a very nice room, with more space and a view to die for. We loved our experience.

Excellant hotel. Very pleased we chose it. Glad we hired a car which is a good option for both going to other parts of the island and going out in the area. Glad we were in Elounda has a number of excellent restaurants. Food in the hotel was also excellent . We ate in the Italian restaurant but found a two course meal too expensive to sustain every evening.

Excellant hotel. Very pleased we chose it. Glad we hired a car which is a good option for both going to other parts of the island and going out in the area.Glad we were in Elounda has a number of excellent restaurants. Food in the hotel was also excellent . We ate in the Italian restaurant but found a two course meal too expensive to sustain every evening.

Beautiful location. Comfortable and clean rooms. A variety of food options (some better than others). It’s a little pricey for what it is, but was a highlight of our trip

Beautiful location. Comfortable and clean rooms. A variety of food options (some better than others). It’s a little pricey for what it is, but was a highlight of our trip

This is ultimately a resort. We went to Crete looking to get to know the island, eat locally, see sites etc. This resort is located a decent distance from the neighbouring towns. The idea is to stay on site for activities and to eat. We wanted to see more of the island rather than sit poolside. They also have restaurants of different cuisines on site, while we were looking to eat local Greek food. We did eat at the pool bar one day and the food was aweful and expensive. The breakfast was tasty but very Americanized. A good place to go to relax and stay on a resort, not the place to get to know and see Greece.

This is ultimately a resort. We went to Crete looking to get to know the island, eat locally, see sites etc. This resort is located a decent distance from the neighbouring towns. The idea is to stay on site for activities and to eat. We wanted to see more of the island rather than sit poolside. They also have restaurants of different cuisines on site, while we were looking to eat local Greek food. We did eat at the pool bar one day and the food was aweful and expensive. The breakfast was tasty but very Americanized. A good place to go to relax and stay on a resort, not the place to get to know and see Greece.

Amazing

A very nice place to stay. We visited at the start of the season and not all bars/restaurants were open. Would definitely go back but from June onwards

Great timeless luxury

Stayed two nights. This is one of the best hotels in the world.

The room was cleaned twice a day. Breakfast and the dinners in the 5 different types of restaurant on the compound were ok and the average price for a dinner was 43 euros per couple including drinks. The hotel staff was wonderful. My wife forgot her inhaler and the staff bought and delivered one to our room within 30 minutes. The facilities in the hotel on the other hand where very expensive e.g. Basic Massage 50 min for 150 euros. In general it was beautiful. Highly recommended!!!!

Nice stay