Fantastic!

Am Hbf gelegen

Mainz is a cute town, and this place is right across the street from the train station and walkable to all the tourist things to do in the area.

Ok stay for a night or two, hotel a bit dated but clean and comfortable and very conveniently located just by Mainz station.

Excellent staff!

Don’t get a top floor room. The toilets for some reason lose their water seal and sewer gas emits from the bathroom. They will offer to clean it, but that’s not really solving the issue.

Hotel Hammer-Main Hbf is located next to the train station. The hotel is very clean, conveniently located and offers all of the necessary amenities. We arrived on a particularly warm day. The Hotel has air conditioning in each room. Our room faced the sun and was very warm. Our room AC unit did not work. The windows did not open. It was several degrees hotter in our room than in the hallway. We reported this to the manager on duty. He offered us a one 25 cm fan and said that the hotel was fully booked. The fan did not help. We did not sleep well. When we checked out at 6:00 am, the new manager on duty seemed very surprised when we said our stay had not been good. He said no one had alerted him of the situation. This should have been "5 star stay" if staff communicated and properly maintained the room.

The staff was extremely accommodating and kind. We loved that the hotel was centrally located. However, it was definitely loud at night with the windows open. You had to keep the windows open since the A/C units would never properly cool down the room. They would shut off after several hours only for the room to get warm again. It may not be a big deal to non Americans. For Americans, this may be an issue. Otherwise, the rooms were extremely nice.

The staff was the highlight—so welcoming and friendly!

Great location. Great staff. Everything was great. Coffee in the room would have been nice. Highly recommend.

Excellent location, clean comfortable beds, good breakfast

Everything good

Excellent location right across the train station and great restaurants. If you're getting the panorama room, I think they also call it the penthouse on the 6th floor, keep in mind that the elevator only goes up to the 5th floor in case you heavy luggage like I did.

Excellent and friendly. Great for the old town and train links.

We had a very challenging experience at this hotel. We arrived at 11:30pm and realized there is no way to drive up to the hotel. We ended up in party central trying to find parking. When we found a space and walked to the hotel ( by the sketchy train station right outside the hotel), the attendant told us we had to find our own overnight parking. There was road work around the parking garage he pointed to down the street and no way to get there by car. We went back to our car and tried to use Google to find our way there. 20 minutes later we still couldn’t get there without driving down sidewalks. We walked back to the hotel and asked for our money back which the manager refused to give us. I was willing to take a loss and find a Marriott, but my husband persevered. Back out we went at midnight to try again for parking. We found the garage 15 minutes later in a very undesireable location. Then in our room ( which was clean and acceptable) there was no blackout curtain to keep the bright lights out and excessive noise and breaking glass from the bars until 5 am. If you want to party all night this is a great location. If you want to sleep and have ease of parking beware!

A very convenient hotel near the transport hub and allowed us to walk to the river and see some of the sights. Allowed us then to go into the old part of the city the next day and visit a museum. Staff were very helpful and nice. Room was comfortable and v clean

Very small but clean room.

Convenient location, room is small,

We stay at Hotel Hammer just one night during a longer trip a Rhine river valley . We like location . Close to the railway station. The hotel was not new but well maintained . Staff was attentive and nice; buffet breakfast was excellent . We left the luggage in the lockers at rail station and explored the town hands free for an entire day. The old town center is full of treasures and the main romantic cathedral was marvellous . Stefania and Cristian , may 2024

Very friendly, good position near the station. Good breakfast. But sadly noisy from street outside at night

staff was exceedingly friendly and helpful. Felt really welcomed

Good location at train station

The location could NOT be better if arriving by train, which we did. Amazing view of the square and trams from our window. Very comfortable, in fact, we would have stayed one more day if it had been possible. The woman at reception was extremely nice and helpful.

Our stay was amazing. Looking forward to going back.

Great location, just next to the train station,so much caring and polite staff. Highly recommended

This hotel was everything we hoped it would be. It was spotless, the staff was very friendly and helpful, and the breakfast was abundant and delicious. Located right across the street from the Mainz train station it was convenient for exploring other cities, but it was also located in the heart of Mainz and the Olde Town was accessible on foot. I would highly recommend this hotel. Thanks to the staff for making our first trip to Germany memorable with a desire to come back.

Perfect place to stay before or after a big flight, easy to get to from the airport and Mainz hbf. I didn’t hear any of the noise from the station, the room was beautiful and comfortable. Highly recommend.

Very convenient across from Mainz HBF train station. 15 minute walk to old city center. Friendly, accommodating staff. Super clean updated rooms. Parking ramp a bit inconvenient right now due to street construction, otherwise less than a block away. Restaurants nearby walkable.

Every easy to find. Friendly staffs and clean room. I'd like to stay this hotel again if I get a chance to go to this area.

We only stayed for one night but this was an amazing hotel. From check-in to checkout the staff were so friendly. The bed was massive and great sized room on the 6th floor. Great view over the main train station to people watch. We used this as a base to travel to the Weisbaden Christmas Market and then the Mainz Christmas Market. Would definitely stay here again.

Cold!! 11 degrees outside 11 degrees in the room! The heater were on maximum but not heating at all! We have a queen bed but two single blanket( not even duvet ) minibar had charge even water!! Evening receptionist was fine but next morning receptionist behaving rude! We had to show the room key for her to believe we are staying there!

I had a one night stay in Mainz for the Christmas Markets. I was traveling by train and the Hammer is right at the station. The room was very comfortable and quiet. The hotel staff could not have been nicer and more helpful in getting me to Frankfurt during the German rail strike. I give them 5 plus stars for their help and understanding of my situation. Nothing negative to report.