It is not a 5 star hotel

Hotel room was above average. There was disputed charges on the bill at checkout. There was a room service charge and we didn't use room service during the stay. There was a dining charge and I paid cash. Be aware of the final bill at checkout!

I stay with short but lovely.. Angela the reception manager checked us in and she was amazing. There was a taxi strike in the morning so the hotel arranged a private car for us and we were before the breakfast hours so Angel also arranged box breakfasts for us which were fantastic. Room was large and beautiful loved the two full-sized beds put together.

The view is pretty good, but the location is not very convenient. If you walk around, you have to be ready to go through a lot of steps.

I really enjoy the services at the front desk, they have an amazing restaurant with a great attitude (services)

We enjoyed our stay but compared to other 5 star hotels we stay at it was lacking.

The rooms were top class. The service was excellent.

We reserved a room for THREE people. But they only left us two towels, two cups, two teas, two pairs of sandals. We asked for a bottle of water, they refused to give it to us. At least the breakfast is great and the hotel is located in a very convenient area.

Excellent service and friendly staff very clean and quiet

The view is awesome the property is extremely clean

Great Rooftop Bar with a nice view over Neapel. But the bar is very expensive.

Easily one of, if not the best option for your stay in Napoli. In the "Hilton brand tradition", there's always something stupid that does not make any sense, like charging you €10 for a can of Coke, but other than that, it is easily your best choice.

Brilliant property

A short visit on our way to Capri

Best hotel in Napoli. And amazing views

This is a good hotel , well located and in good conditions, The staff was very helpful with all our inquiries and recommendations,

Fenomenal

Nicely kept and decorated property. The room had a beautiful view of water, was spacious and clean. My only negative comment, and it’s personal preference, were the sheets on the bed. They were not soft and made of a linen like material. Everything else was outstanding.

Staff was lovely. Not a luxury hotel at all. Not a convenient location, actually surrounded by not the nicest area in Naples. Clean hotel, yes, new, yes, lacking charm, very corporate and overly expensive food for what it is. More expensive than a Michelin Starred restaurant - Again, lovely staff. But the hotel has no charm, it's all new but small not comfortable rooms, even though they look big on the pictures.

Easily the most beautiful hotel I've ever, ever been to! Top notch in every way. We will definitely return when we're back in Naples!

It was a beautiful hotel. It’s a little far from the city center, but that’s plus for me. The city center is too chaotic for me. If you want to go anywhere you can take a taxi or drive. The staff are nice and helpful.

I travelled to Napoli with my daughter ! We were charmed by the rooftop view from the hotel. The prosecco and snacks were too good. One of the finest stays we had. Highly recommended.

Not the best, not the worst. Big miscommunication with airport pick up. I didn’t see any other hotels that looked better in the area, but the 5 stars are a stretch for this hotel

Simply amazing. Service is second to none. Exquisite

Excellent hotel with superb staff. Every single employee I interacted with was friendly, helpful and professional. Highest marks to the staff.

Staff was excellent!

Did not like service

The staff were amazing and gave us some excellent recommendations. The room was lovely with views over the bay and Naples area. I would definitely stay at this hotel again

Upscale hotel, slightly west of dining and shopping, but in a very nice neighborhood. Excellent front desk staff. Breakfast pretty expensive, but rooftop deck was nice.

Hotel was nice. Just not a 5* in my opinion, I would say more of a 4. Hotel room was large but with a view onto backstreets, you can pay extra for a sea view. We opted for a stay with breakfast included which was very disappointing, there was not much to chose from. It was a very average breakfast and not what I was expecting for the ranking of this hotel and the price paid. One thing as a standard I would have expected water in the room to be replenished daily as with other places we have stayed in the Curo Collection, however we received 1 bottle of still and 1 sparkling on the day we arrived and nothing further. We understand we could add it to the room charge from the mini bar for 5-8€ per bottle, but I would have thought this could have been a basic item provided. There is a jacuzzi on the 6th floor with roughly 8 sun loungers on. View is lovely up there. However, you must reserved and can only spend 2hours up there which is a facility heavily marketed by the hotel before we stayed and is not quite as expected. I found the facilities to be limited at this hotel, I would have expected a spa of some kind, but I understand there was a gym of some kind which I did not visit. Service was hit and miss, we experienced some very slow service when asking for drinks etc even when there was only me at the bar but coffees came quickly during breakfast. I must say though the Nic Bar staff were lovely. Overall, the stay was pleasant but very average.

Quiet large room. Great view of the ocean from the breakfast area.

Beautiful hotel with amazing views, great staff, and wonderful food. Wish we could have stayed here longer.