The staff was very courteous but quite understaffed

The mattresses were wonderful, but we had issues with our air conditioner and using the microwave in the room.

Upon arrival (which was booked/charged via Expedia) we were asked for a credit card for incidentals which is normal. However, we've been charged for the night's stay through the hotel. It took three tries before getting to a room that wasn't occupied or had issues (room #2 had a running toilet). The hallway on the floor we stayed had an odor to it as did our third room but at that point we didn't want do deal with the front desk/staff any further. The area around the hotel is okay with several dining options but it looks like it has seen better days (restaurant behind the hotel has gone out of business, parking lot over grown).

Upon arrival (which was booked/charged via Expedia) we were asked for a credit card for incidentals which is normal. However, we've been charged for the night's stay through the hotel. It took three tries before getting to a room that wasn't occupied or had issues (room #2 had a running toilet). The hallway on the floor we stayed had an odor to it as did our third room but at that point we didn't want do deal with the front desk/staff any further. The area around the hotel is okay with several dining options but it looks like it has seen better days (restaurant behind the hotel has gone out of business, parking lot over grown).

We enjoyed the room. It was comfortable, clean and equipped with everything we needed. I did wonder how we were to make the coffee, we had everything for coffee except the coffee pot??

The check-in process was smooth, but there were several things that we were upset about. There were signs on the entry doors stating masks were required, but no staff wore masks. The woman checking us in was constantly wiping/messing with her nose and had multiple piercings. We were told that the workout facility was open, but not the pool. This makes no sense. The rooms had weird and terrible smells.

The check-in process was smooth, but there were several things that we were upset about.There were signs on the entry doors stating masks were required, but no staff wore masks.The woman checking us in was constantly wiping/messing with her nose and had multiple piercings.We were told that the workout facility was open, but not the pool. This makes no sense.The rooms had weird and terrible smells.

Great stay! Easy access.

Great stay! Easy access.

It was dirty, bugs. No pool

Pool was closed & was told the Marriott Nextdoor was too but I went over and it was not closed. So walk over & see for yourself if you need a pool & hottub. But the hotel was very clean.

The staff are so friendly at this Fairfield, the checkin was so simple and the room was very well maintained. The only issue I had was that there was only one ramp for the loading cart for luggage to go down, right at the front entrance. I have a chronic pain disorder and would have appreciated other ramps at the side entrances so I didn’t have to maneuver the cart around vehicles in the parking lot.

Room was okay not worth the pay! Needs updates

There was no ice on the 2nd floor, pool was not open, no hair dryer.

We found a condom in our room upon entering.

The hotel is okay. Nothing fancy, the front desk staff is okay. Decent for 1-2 night stay. Limited vegetarian options in the breakfast.

Great until the elevator went down. Had to walk up to the third floor. Then woke up at 1 am with the beat of bass music. Called front desk to investigate. 20 min later still the same. Called desk again to her apology she new it was coming from the room next door and she would correct it. It Is 1:57 am and the beat will not stop so What better thing to do is write a review since the beat goes on for ever. Need sleep please. What ever happened with curfew for noise in a hotel. Now 2:04 please stop.

The room was very nice, clean, spacious, and had a cozy atmosphere to it. After letting the hotel know that we were going to be checking in late a few hours ahead before, they were very understanding and no problems arised. The bathroom was pleasant and clean.

Awesome experience. No hassle... Quiet environment.

Staff was friendly, amenities were slim

Quiet stay even on a busy Saturday night. Was disappointed the pool was closed considering several other hotels we recently stayed at were open at full capacity or with eased restrictions.

It was ok, I just like a modern up to date designed room. Too old feeling and smelling.

Clean room. Nice smelling. Quiet enough.

We were informed at check in that the pool was closed due to local covid restrictions, yet the pool at the Comfort Suites across the road was open. I did manage to find mention of the closed pool buried in the listing. If you arent going to put the pool into service revise the listings to remove the pool altogether.

Clean facility and friendly staff.

Look at the brand of the hotel I thought will be a clean and nice hotel. I was very dirty noisy occupants all night would not stay again

When i first checked in, i was given a room not yet cleaned, so i had to go back down and ask for a different room. I also noticed while i was there the hotel had an odd smell in the public areas, that was quite off putting, sorta like old trash, but not in the rooms, which is a good thing. (The smell was there the entire time) Also, the ice machine was down both times i had tried get some, one on each day of my stay. Disappointing when i have to go buy ice, when it should be provided. There is a bar across the street, so at night when i came back to the hotel the parking lot was full, yet when i left at 730, on a sunday morning there were only 10 or 15 cars compared to the 50 cars the night before. This made it inconvenient for a resident of the hotel. No signage for the cars of other establishments to not park were posted.

The staff was so nice and helpful. The common area was nice, but the conditions of our hotel room were fair. The fan in our bathroom was making loud banging noises when on, and part of the ceiling was falling down.

I found a bed bug in one of the two beds.. and it was disappointing. Everything else was fine other than that one thing.

Staff was nice and friedly, breakfast was decent. At check in i was given the wrong room keys and was given a room that wasnt cleaned yet. I had to get new keys and a new room that was cleaned. The new room didnt even look like it had been cleaned the way it ahould have been.

There was no soap or shampoo in the room. Carpet felt wet by AC unit. The elevator quite working but they had it fixed by the morning.

Clean rooms, great breakfast, just right. Close to several restaurants all within walking distance, great after a long ride in the car. Nicely located just off I65 so very easy to find