Had to change rooms twice both rooms were bad but I guess you get what you pay for

The people were really nice. But the hotel was in bad shape, there were no towels in the room when I arrived, and the coffee pot in the room did not work.

Nothing

The hotel covers had stains in them. The towels we received in the room were covered in red stains. It was a spot on the shower curtain that i’m assuming was blood but, other than that the experience was okay.

Dirty in general. Including linen, floors, and bathroom.

I've never checked into a property under a corporate brand that was so dirty. Floors hadn't been cleaned in a long time. Towels were clean but stained. We had a room away from the street but it was quite noisy because guests came and went all night.

Love it

This is a motel, not a hotel. Full stop. The room we got was dirty, & smelled of smoke & chemicals (pesticide?). We had to dispose of 2 dying cockroaches, rinse dirt out the sink (did someone clean their boots in the sink?) & request toilet paper & a second hand towel. The walls & hair dryer were dirty & some towels were stained. This room should never have been rented out. The price charged was ridiculous? We expect a full refund. We couldn't change rooms ("we're full") & due to events in the area, couldn't book a room elsewhere. The staff that we interacted with were pleasant & respectful, but we haven't been able to reach management yet... Expedia, you need to address this or I will never book through you again, due to lack of trust in your offerings!

Gross and filthy cockroaches in the rooms. Went and bought our own cleaning supplies to clean the rooms and sheets and pillows for the beds

This hotel has went down tremendously! My family have been staying here for years and it was always clean. The walls and doors are filthy. The sheets are discolored and the wash clothes were dirty.

Water would not get hot. A lot of loitering. Would not recommend

Nothing was okay, very dirty and run down, keys didn’t work had to go down to the office twice. Loud neighbors. I booked two kings and they didn’t have anything but double but charged me the same price. Remote was missing I. One of the rooms. Bathroom light was broke in the other.

Property did not have record of our reservation due to “system issues “. They offered a walk in rate significantly higher than the reservation rate and demanded cash payment since the credit card system was “down”. We found other accommodations.

I booked the room and was late checking in because of car trouble. When I finally made it to the hotel there was no staff there to check me in. I rang and rang the night window bell to no avail. I had to sleep in my car.But I was still charged for a nights stay

Check in was a difficult process, with the hotel having an entire lobby for guests to check in although it restricted guest access to the lobby on almost a constant basis. My room was absolutely filthy and it was obvious housekeeping had not even swept or did any sort of cleaning on the floors. I booked a non-smoking room, but the first thing I noticed as soon as I set foot inside was the overpowering scent of burning tobacco and other things. It was to the point that there were even burn holes in the bed sheets from smoking and burn marks on the bathtub also from smoking in the room. The room itself even had mold growing on the walls and was so humid that all the lamps were beginning to rust. To make matters worse, I soon discovered that previous guests had been using the night stand drawers as ash trays while smoking and there even appeared to be leftover marijuana stems sitting on top the night stand. Combine all these details with the fact that literally the door frame itself of the hotel room was broken from what appeared to be someone attempting to kick the door down, made for quite an unpleasant stay during the short time I spent there. To make matters even worse, it was impossible to even distract myself from these atrocities with a bit of television, since the hotel for some reason felt the need to have DirecTV receivers that were not even activated or in service for use. Overall, the nearly $90 price tag that I paid for my room per night was in the least a robbery.

There was water on the floor. The rooms was terrible

Was counting on breakfast being ready by 6A but wasn’t ready even by 6:30 when I left. At least the coffee was ready.

This property smelled of marijuana, loud music being played and this is before going into the dirty room with a busted door frame. Cockroach, the shower hasn’t been cleaned in a while something on the walls. I did my best in trying to clean up the bathroom to make it usable but it really wasn’t my job too. Oh and let me not forget the smoke alarm hanging off the wall and beeping.

The parking lot was had broken glass and garbage all over the pool was empty the room had no hot water no cups for coffee and the tv didn’t work also the desk clerk needs a refresher course in business education specifically please and thank you I’ll never stay at a baymont hotel again

Staff friendly and helpful. Quick and easy check in.

I am sure the Tornado recovery has made things more difficult but the room was dirty, bedding dirty, chipping paint, mold in the bathroom, partially painted and sloppily painted. Painted over bad areas on the wall, Broken Mirror. Could be much nicer with attention to details and some investment.

The room was not ready. When we went to the room, we found that there was no hot water and the tap for the shower was not operative. The staff person said she would find another room. We waited for over an hour. When we went to the new room, we saw that it was missing a light bulb. There were children above us, and it was noisy until 10 p.m. The staff person from the reception brought us a bulb. She tried to be accommodating but seemed somewhat unfamiliar with the procedure.

Floor turned your feet black. Elastic gone on bed sheets so they did not stay on the bed. `internet did not work- front desk said not anythshe could do about it. No remotefor tv. Given one that would not stay together when asked front desk. Told our two rooms were next to each other. 215 on one side of building while 220 on other side which meant going down and then up another flight of stairs to exchange anything. Water drppein bathtub all nightand toilets were not working well.

Hotel is in terrible condition….mold, lock broken or door, dirty, holes in walls……bad

Bed bug ate my arm up

This property needs to be condemned. Broken toilet and shower. Dingy torn bedding. No smoke alarm. Damaged walls and flooring.

Room was filthy. I would have left except everything in the area was sold out. I had to ask for cleanser and rags to clean the room. There was a thick layer of dust everywhere. There was filth so thick I didn’t even try to clean it. The shower rod was barely hanging on. I asked for a trash can which I never got. The tv remote didn’t work. I had to change channels on the actual box. I didn’t want breakfast but in case you do, it’s just cold cereal. I will not visit Selma again unless I can get a room at the St. James hotel.

The room was the most disgusting place I have ever stayed in my life. The price that I paid was ridiculous considering the nasty, filthy bathroom, no iron. I will never stay at one of these places again.

There was nothing great about this property

Only 1 bath towel, 1 hand towel and 2 wash cloths for 2 people. Security lock on door had been forced open and broken. No cups in the room No garbage cans Loud partying outside on the walkways late at night. Not worth what we were charged.

After checking in, we were unloading our bags into the hotel room. During this process we noticed that there were no towels in the bathroom. We checked with the lady at the desk and were told that there were no towels available and that towels would not be available until 11:00 the next morning. This was unacceptable so we contacted Expedia to help get our money refunded. Two months later, we are still trying to get Baymont to refund our money.

My # 403 room bother bed sheets durty n stain, room dont have handicapped, i spoke front desk she gave me stink attitude n wont give me refund