Nice clean

Staff was very cheerful and helpful, especially since I was traveling with my very elderly mother. Only issue was the pool hoists did not work. Very disappointing since it was specifically why we selected this hotel. Manager was right on it though, having the maintenance trying to fix the issue. Room was nice, not spectacular but perfectly fine. Beds were very soft, good for Mom, but not for me. Very nice quality linens. Breakfast had usual assortment of hot and cold options. There is an awesome c9ffee machine in the lobby… latte was perfect.

Great place to stay, kids really enjoyed the pool.

Not sure it is smoking smell or other , but as soon as we enter there was mixed smell (smoke etc) , breakfast is not great, and I would prefer another one if we get choice

All good, No complaints

I was looking for a pet-friendly property to stay with my family and our dog, so I used Expedia's pet-friendly filter when booking. When we arrived at the hotel around 9:00 pm, I entered through the front door with my dog, provided my card, and received our room keys without any issues. However, about half an hour later, I received a call from the front desk informing me that the property was not dog-friendly and that I would have to leave. They refused to refund my money, claiming it was Expedia's fault. I tried finding other options in the area, but everything was sold out. Ultimately, they allowed me to stay only after I signed multiple forms stating that I would be fully responsible for any damage my dog might cause. This experience was extremely frustrating, especially since I had to deal with all of this at 10:00 pm with a newborn baby and a dog when it was well past her sleep time. I would not recommend this property to anyone traveling with pets.

Bed was very comfortable. Daily breakfast with 24/7 coffee was awesome!

Great service, thanks Zee for your outstanding customer service.

Property was very clean and nice staff

Have more healthy breakfast options.

Property and room was clean and well kept. Staff was always friendly and helpful. Breakfast offerings were excellent.

Room smelled musty

Front desk was excellent, room very clean, other than my sheet had a tear on it this would be only complaint. The breakfast buffet very delicious, lots of choices. Our stay was EXCELLENT!!

Clean comfortable great A/C!

Nice

Great local spot with views of mountains

As expected, the same good service and hotel we always get with Best Western

Everything was good thank you .

Very friendly front desk. Nice people. How it should be. Nice hotel. Great location. Close to tons of stuff. Nice rooms. Would stay here again.

Loved it!!!

Overall, we had a quick stay for a graduation. Our room was right above the lobby/breakfast area on the 2nd floor. It was extremely loud in the morning. The pool (either needed more chlorine or was dirty considering it hurt and stung your eyes). A very strong smell in the pool and hot tub.

Easy location. Super nice staff.

The front desk lady who checked us in has great customer service.

Fridge was barely cold so the freezer on top is what the fridge temperature should be. Unfortunate for me because I bought ice cream to keep in the freezer. :( Bathroom light is too dark. Maybe intentional to hide dirt? I did find a long strand of hair hanging behind the shower curtain.

Very clean. Friendly staff.

The stay was pleasant, however management must be prepared for a full house and have more than enough towels for all.

We have had a good experience. Just really tight parking spots.

Told I would receive a credit on bill for tv not working. Maintenance did not come to my room to fix tv. Shampoo bottles made of stiff plastic and could not squeeze shampoo bottle. Refrigerator not cold when I put items in for 4 hours. Temperature on refrigerator turned down and discovered that 4 hours later. Room next to a business road with loud muffler cars late at night.

Great service, good location

We loved this hotel! It was clean. Very good customer service. Staff were very friendly. Very good complimentary breakfast. We'll be back!

Easy to access, clean, good breakfast, and friendly staff.

Hate it