Lady at the front desk was nice. Only nice thing to say about the stay. The room (112) smelled awful when my daughter and I arrived. We found that the sheets and pillowcases had not been changed. There was "stuff" on the pillowcases, sheets and bed spreads. There was dried crusty substances on both bed skirts. I took photos and showed the lady at the desk. We asked for another room she said they were full. All she could offer was our money back (with nowhere else to go, college football game in town that night) or to change the sheets. We finally, after trying to locate another room, just pulled all sheets and bed spreads off the bed and into floor. We put our own blankets and a sleeping bag on the bare matress and slept like that. We also brought our own pillows, thankfully. This may be the exception and not the norm but we will not stay again.

This is an older place and you can tell, has a smell and could use some updating. The room we were given wasn’t properly cleaned- the bathroom definitely hasn’t been cleaned properly in months. I travel with bleach wipes and disinfectant thankfully… both the carpet and tile in the bathroom were absolutely gross. The a/c in our room was really struggling and was full of dust when I wiped it down. One of the beds in our room has a huge dip in the mattress and both beds could use more pillows. The front desk staff was great though, super friendly and welcoming. We weren’t given a remote or enough towels and they fixed that right away. The continental breakfast was good- waffles, little muffins, cereal, oatmeal, egg & cheese omelettes- juices & coffee, whole fruits and yogurt. Quite a few options. ***Apparently the pool is seasonal, SO if you are booking through hotels.com reach out to the property directly because Hotels.com will not make you aware and will do nothing when this happens***

They over booked and tried to give me a smoking room. Disgusting. We canceled the reservation and went to another hotel. I’m trying to get a refund.

We had a late check in we got a room with a pull out bed for my daughter and the night time guy was extremely rude. We couldn't get a blanket or pillow for her bed.

Stayed over several times in the past, management is also very welcoming and attentive. Overall the place is great!

The breakfast was terrible very very poor, didn’t change are sheets for 3 consecutive days and didn’t fit are beds ,didn’t vacuum the room for 3 days, didn’t have soup for shower and the pool was disgusting not like show in the pictures and no towels . Very very disappointing

Jay at front desk is extremely helpful and excellent! So is Amanda. Other staff members are very helpful and hardworking as well

Clean and friendly service.