Excellent

It was a very nice stay, all places are very clean and staff kindness was quite noticeable. The building is somewhat old, but it has a kind location. Our room was very confortable, cozy, bathroom very clean and confortable. Breakfast was superb! The only negative aspect I would like to report, as the management can take appropriate actions, is the Room Service. Despite deliver was very fast and kind, the food quality fell quite short of our expectations. The Mignon Beirute was made with a half syrian bread and, instead of a real mignon file stake, it came with scattered fragments of stake. The Cesar Salad was another big failure. A single kind of letuce leaves came, not with chicken slices, but with fragments of meat, supposedly of chicken, and mayonese sauce instead of Cesar Sauce accompanied with sparse fragments of parmesan cheese. These is a detail, "Room Service", the management should pay a close attention. It will be rewarding for the Faial Hotel image and prestige!

This is a wonderful hotel. Great, multilingual staff. Great views from the room. Great breakfast. Perfect. It’s a jewel in the center of Floripa.

Good

Great place to stay for a business trip. Close to everything

The only thing that needs to be changed is the bed it's not that much comfortable other than that very good!

A lovely welcome upon arrival with the offer of an upgraded room! The staff were so helpful and kind to my partner and me. The room decor was a little dated but comfortable and spacious and the location, while it isn’t the most salubrious, is very central and close to everything. The breakfast was the highlight of our stay! Great quality food and service! Thank you!

Staff are very nice and helpful. The rooms are basic but clean and comfortbale. The buffets are very good and economical. The hallways and elevators smell musty.