This property is so beautiful people or employees are excellent service but the building needs to paint

Staff was very friendly and rooms very clean. I ordered room services from the restaurant and food was very good. They offer complementary breakfast and it was good, fresh and delicious. Also the airport is accros the street but they offer transportation which was very convenient

Very close to the airport

Our flight was delayed because of severe lightning storms in Denver so we never made it to this hotel. We were not offered compensation or credit which was difficult for us because we had to pay for a different hotel in a different city. We have been here before and would recommend this hotel to anyone traveling to Managua. We missed not being there! They have a wonderful breakfast, clean rooms and pools, and are right across from the airport in Managua.

Property was well maintained, food was excellent and very helpful staff!

Good spot to rest after a day of traveling very quick and accommodating

Very good every time I need to stay in a hotel in NIC I choose this one

A huge roach came from behind one of the beds crawling inside my luggage. Fleas were in the bathroom, I ask for a clean room they said it was too far from the lobby & did not make a change. Housekeeping came inside to spray and left the room full of that strong spray smell and I have asthma.

Close and convenient to the airport. (Walk across the street) A/C works great. Large property. Clean. Its all you need for the night when landing in Managua.

Great last minute stay. Can walk directly across the street from the airport. Staff is friendly and there is an attached restaurant with great food and drinks. Will actually be booking again for the night before my very early AM flight due to the convenience of the location and friendly staff.

It was great the place was so big and clean everyone was friendly

Food was great! The property has 2 pools and a bar. Incredible location as there’s a shuttle that takes you right to the airport across the street.

Very accessible for late night arrivals in Nicaragua, allows late checkins

Lovely place to stay… enjoyed my time there

there are so many water entries into de roof

This is a regular hotel with the plus and the convenient is jn the front of the airport. But is super limited.

Nice

The customer service was very professional.

Great place, walking distance to the airport to get an early flight or late night arrival.

I travel in the raining season. There are Miskitos in the room.

Great place

Excellent service from all employees of the hotel, happy to be in the hotel. Great service.

Fast an wasy from airport

After 2 first great nights, my 3rd stay at the Hotel was unacceptable. They did not give me the room with a King Size Bed but gave me a room with 2 queens size beds and a single bed. Also the room was not clean and there were excrement of an small animal on 2 of the beds and also on the floor. I went to the hotel front desk and they told me that they couldn't do nothing because the hotel was full. I tried to explain that my reservation was made the 26th of May so close to two months before so they had all the time to respect the reservation. They repeated that they could do nothing and gave me the key and they simply walked away leaving me there. A very cold hearted service and bad customer service. I paid a lot for this reservation and it was not respected. I'm not happy with experience and want would like to have a reimbursement. I have pictures of the room and the excrements. Please contact me so we talk about this horrible experience and what can be done to rectify this.

Love it here

It's a great place to stay if it is your first time to Managua.

Convient location across the airport.

Horrible customer service. Staff is very rude and racist. During my stay I placed a complaint with the supervisor on staff and he showed no empty or did not apologize. Does not have any type of customer service or leadership skill. The front desk was making fun of me while checking me in. Entire staff needs to be trained on customer service skills. Will not be staying here in the future.

M

All the staff are very friendly!!

Love it

Good location and amenities. Lacks a bit of modernizing, but given its location, it is very convenient.