Service, clean and great bar

Was a great experience

Very nice hotel. The rooms are aging a bit, it’s about time to get a renovation. Lobby is awesome and the staff is great.

Showers are second class. Noises in air-cond and bathtub during sleep time. Over used towels.

All good

I would never go back. Management was horrible. Front desk was not good, but there was other staff in the hotel that made it absolutely wonderful the bartender, the manager in the restaurant the servers in the restaurants all amazing people, but I would say management made it a miserable experience.

Stayed here before and liked the location. Conditions in general are nice, staff are very kind, food options just enough, not great. Prior visits i had breakfast included, this time I found a bit expensive and it was hard to find a seat until I paid extra to have it at the lounge. Menu options was reduced but much nicer location.

Nice hotel attached to a mall. Good room service, hotel staff speak English fluently. Flushing TP here didn't clog toilet (I wasn't aware Brazil has this problem elsewhere). If you haven't been to SP before keep in mind Starbucks and most of the mall close on weekends and for the most part food options consist of different types of meat. This took us by surprise. Thankfully room service had some good options. It wasn't clear whether tap water was drinkable so we had to order tons of water bottles to be on the safe side. This should be displayed somewhere.

Hotel rooms need a makeover they are old same as when I stayed there 20 years ago!

Great location for a business trip

Very good business hotel very well located to the Brooklin and Morumbi area.

Great hospitality and beautiful area to walk around

Total great

Exceeded expectations

It was wonderful. Our room seemed a little outdated but other than that it was great! Service/ Concierge was helpful and were able to book restaurants for us as we don not speak Portuguese. Half mile walk to the train makes it super accessible to the rest of the city. I will always recommend Hilton Morumbi

Very nice hotel

Excellent hotel. Reason why I’ve returned for the third time!!

Very nice. Enjoyed my short stay. Highly recommend.

The hotel is very comfortable. The room is spacious and cozy. Breakfast has many options of fruits, breads, cakes, eggs and Brazilian food. Just not satisfied with check in and check out, always desk reception so busy and for simple questions you expended long time waiting for..

The hotel is very comfortable. The room is spacious and cozy. Breakfast has many options of fruits, breads, cakes, eggs and Brazilian food. Just not satisfied with check in and check out, always desk reception so busy and for simple questions you expended long time waiting for..

Great hotel, bed and amenities! Amazing staff

Our stay at the Hilton Morumbi was pleasant and comfortable for the most part. We were served very well by the staff and they were friendly and accommodating. My only complaints were they had no water immediately available and the only bottles they had were small, but this was a minor thing. The room was comfortable as was the bed. As I am someone who sleeps in complete darkness at home, there was a night light in the bathroom that interrupted my sleep a bit and I had to arrange a towel over it. Again, not such a big deal but it would have been nice to have a way to just turn it off.

Its a nice hotel, with friendly and helpful staff!! The hotel room is a little bit dated, no robe inside the room, wine glasses or utensils, the shampoo and conditioner were very tiny which makes impossible for 2 people to use !!

Its a nice hotel, with friendly and helpful staff!! The hotel room is a little bit dated, no robe inside the room, wine glasses or utensils, the shampoo and conditioner were very tiny which makes impossible for 2 people to use !!

Old, bad food no good service

Old, bad food no good service

Café da manhã já foi muito melhor. Tanto pela variedade quanto qualidade! Poucos funcionários e os pães estavam frios e envelhecidos.

Café da manhã já foi muito melhor. Tanto pela variedade quanto qualidade! Poucos funcionários e os pães estavam frios e envelhecidos.

Everything went smooth sailing. Everything except the fact that I was offered to opt out of the daily cleaning, which I thought was pretty cool. Alas, the instructions were not following on the first day

Be aware that this Hilton will likely make you pay twice and then give you the run around. I booked through Expedia in February, when I arrived at the hotel they allegedly couldn’t find my reservation. I sent them the email from Expedia. Instead of dealing with Expedia they were borderline aggressive that they did not have any reservation. Expedia didn’t respond on social media and all Hilton did was give me points. I ended up getting charged $133 for one night at this hotel on top of the $$ I paid for my original reservation. Also the updated rooms are only some of the rooms, I ended up in a dated room. It was comfortable but was not the room I was expecting. Other than that the hotel is nice if you don’t have to pay double.

Be aware that this Hilton will likely make you pay twice and then give you the run around. I booked through Expedia in February, when I arrived at the hotel they allegedly couldn’t find my reservation. I sent them the email from Expedia. Instead of dealing with Expedia they were borderline aggressive that they did not have any reservation. Expedia didn’t respond on social media and all Hilton did was give me points. I ended up getting charged $133 for one night at this hotel on top of the $$ I paid for my original reservation. Also the updated rooms are only some of the rooms, I ended up in a dated room. It was comfortable but was not the room I was expecting. Other than that the hotel is nice if you don’t have to pay double.

Estadia ok, mas room service com qualidade ruim e valores elevados para a qualidade das refeições. Fizemos um pedido no primeiro dia, mas foi tão ruim desistimos de consumir no hotel no restante da estadia.