Possibly the worst hotel I’ve ever stayed at Arrived no receptionist Called to find no detials sent to access property Finally got into room Room tiny, damaged walls, bed uncomfortable and need to be 5ft to walk around room Overall experience #shocking

When i first arrived at Dalesgate hotel staff seemed nice and pleasant but halfway through my stay thinngs changed and i felt i was no longer welcome and felt really uncomfortable with a stabbing feeling in my chest when walking around the place due to a sudden unfriendly vibe and animosity. Ive also a little Yorkshire terrior who also changed as he felt the atmosphere change around me and was suddenly scared and fearful of the staff. He would often lick his lips in fear and cling tight to me and would tough my face in fear he also felt the sudden bad atmosphere. On 4 occasions i was cold as they was no heating on a night and when i first arrived no problem would turn it on but halfway through my stay they said if my room temperature was hotter than outside i wouldn't feel any heat from my radiator which is rubbish as when its on u feel it as it was funny after the upset on asking it suddenly turned on in full ! This started to happen regularly and 1 manager as they where 3 said if yr not happy with no heating go bye a heater!!! .Thats the hotel job im the paying guest been there for 4 weeks,i pay there wages and its in with the cost. After having word's and telling him straight to so his job correctly i left. Wouldnt recommend as they tell u to buy yr own heater! Also i was refused room service and left till last and when yr paying £74.00 to £180.20 u want it right.

Only a couple of things that let it down 1, was the personal greeting when arriving which did not take place on this visit ( has taken place in the past). 2, Needed the bar open or requested when we came back from the event that we attended , for a nightcap. Otherwise it meet my requirements and I will visit again when in the area if someone answers the PHONE ( the main drawback). Hence only 4stars.

The hotel was ok until i found a dirty sock under the shelving in my rooom , so i checked the bed to.make sure it had been changed yes it had, but the sheet protector was not clean had hairs on it so i put it on the floor,but when i spoke in the morning to a member of staff she sorted the room , the choice of breakfasts was good ,service was good

Decent enough area with buses into town centre if needed or a 20 minute walk. Good parking, clean enough but very basic room. Tea and coffee making facilities. Fairly comfortable bed. Excellent breakfast by a lady who seems to have to run the place on her own. Overall stay totally let down by the fact no hot water was available either on the evening or in the morning so no shower and even the cold water ran at a trickle which in my opinion is totally unacceptable. Spoke to the manager/owner and whilst he apologised did not offer a refund of any sort. Would not stay again as my impression is this hotel is run from a distance and will only get worse in the future as it appears a little run down now.

Nervous about relying on an entry code but it all worked. Our room was at the top of the house under the eaves and there was very little headroom for a person of 6ft 4ins. Had there been a receptionist we would have requested a different room. Breakfast was excellent.

Good hotel and cooks for the many breakfast choices. Need new firmer mattresses for the twin room.

Positives: Competitive price and a good breakfast. No issues with late check-in. Negatives: Some problems with the door code entry but thankfully there was someone to speak to (at 9.30pm on a Saturday night!) so that was resolved quickly. Soft bed and hot room.

Ideally located for my business trip however the shower was terrible on this occasion as no pressure, just dribbled out. No one one site to speak to about it and they must know it was not very good.

Struggled a bit with the door access code system, but once that was sorted everything was great,

The manager was entertaining a creadit to your company .Didn't like no evening meals available.

Front of house was very friendly and chatted to my partner about his car. Made us feel very welcome, room was lovely and clean. Nice quiet hotel that makes you feel relaxed. We brought our dog and she wasn’t bothered by noise at all so that was a bonus.

The hotel needs a little TLC and perhaps renovation, but the staff were incredibly friendly and helpful. The room was ok, but the shower was not very powerful and the tv was super small and quiet.

Fairly convenint for the station, we got cheap taxi great free parking, rooms adequate but beds & bathroom rather small

Very good. Basic. Very clean towels changed daily. Good breakfast. Good range of teas in the room and at breakfast

Dalesgate was nothing fancy, but immaculately clean, very comfortable and the included breakfast was icing on the cake. Very reasonably priced.

The property, unfortunately, has seen better days. My room had missing vertical blinds and the bathroom had broken vertical blinds. Visible mould in the sealant around the bathroom window. Rusting radiators! Took an age to get hot water to the shower and then was only a dribble - very hard to shower. Large gap beneath the rom door let lots of light in and the doors slammed when let go - glad I had earplugs! The code was given to use for a self check in did not work so I had to call to be given a new code to get in the building. It was however cleaned well each day by the staff and the staff I saw at breakfast were friendly and the breakfast was ok.

Really nice friendly cosy hotel with great views out back over the Dales. Excellent breakfast. Great value

The hotel is on a main road and has access to free parking at the rear. I chose it because it was handy for the work I was doing in nearby Skipton. The room was very clean and was cleaned on a daily basis. The service was very good and I had a pleasant stay. I couldn't fault it for the price

Nice cosy hotel. Very clean, good breakfast, helpful staff, nothing was too much.

Nice cosy hotel. Very clean, good breakfast, helpful staff, nothing was too much.

Great service however be aware it is tight in first floor rooms.

Excellent one night stay, the room was spacious and very clean, giving that "homely" feeling. Continental breakfast was lovely. The car park is behind the building and despite of what some other feedbacks state, my SatNav had no problem and perfectly navigated me there. I definately stay at Dalesgate Hotel again, if I will be visiting the area in the future.

Excellent one night stay, the room was spacious and very clean, giving that "homely" feeling. Continental breakfast was lovely. The car park is behind the building and despite of what some other feedbacks state, my SatNav had no problem and perfectly navigated me there. I definately stay at Dalesgate Hotel again, if I will be visiting the area in the future.

Great value

This property was very dated. However, the room was finewe had to step down into the bathroom. Which isn't very good in the middle of the night. The breakfast was very good and was the best part of the stay. The manager offered us to stay in the room until 12:00 2 hrs after the normal checkout time which was nice of him. Overall I rate this stay as a 8 out of 10.

This property was very dated. However, the room was fine we had to step down into the bathroom. Which isn't very good in the middle of the night. The breakfast was very good and was the best part of the stay. The manager offered us to stay in the room until 12:00 2 hrs after the normal checkout time which was nice of him. Overall I rate this stay as a 8 out of 10.

Dirty small rooms, awful location. Staff were rude and charge me more as they assumed my friend stayed when actually she just came to get me. Do not stay here

We only spent one night there, a very pleasant stay. If we were in that area again we would have no hesitation in booking again.

Very good, nice breakfast. thought 10am checkout was a bit early.

Very good, nice breakfast. thought 10am checkout was a bit early.

Great location for Keighley and Skipton, right on the bus route. Close to Cliffe Castle and Steeton Hall. The bed was sumptuous and the room and bathroom were scrupulously clean. As a vegetarian, I had a good choice at breakfast and this did not rely on mock meat. The staff are friendly and helpful.