Perfect location

The carpet was FILTHY. And i mean filthy.

Only 2/4 elevators work, I got stuck on one. The photos are extremely photoshopped. Everything is outdated (bed, floors, walls, bathrooms, tv… EVERYTHING) only thing nice was the views!

Rooms are decent sized and probably would have had a better stay if not under construction, basic items were in the room, and there weren’t left over trash not cleaned from the previous guest.

Old property that Hilton sold. Seems worn and in need of upgrades. Positive: location could not be better. Suite offered good space and great views. Excellent transportation hub and food options. Negative: old, rickety infrastructure like elevators and Internet. Staff seemed nice. Price seems reasonable for NYC but there is $40/day that seems like extortion. The final bill was as Expedia listed. All in all it was a pretty good stay.

everything was a smooth process and check in. Hotel had a beautiful view and staff was very helpful. Only think that was unexpected is the charge fee they do aside that expedia does not include.

One of the worst hotel stays I've had in 20 years. The hotel is in desparate need of renovation and repair. I moved rooms three times during my stay due to mold in the bathroom, ripped wallpaper, etc.

Only bad thing about it, is that you have to find a garage to park your car because the hotel doesn't have one.

The towels provided on the first day were warned out. The air conditioning filters may need to be replaced: there was a dust smell in the room.

All great , staff, location view. Rooms are nicely sized but in need of a big refresh.

excessive charging

Great location, across the street from 9/11 memorial. Have to park in a garage around the corner on barclay st, but you get a hotel discount. Get a subway map from the concierge and definitely eat breakfast at the stage door deli nearby.

amazing views

The first room was missing the table and chair from the room. Also it had space for a fridge but it was missing and sealed tight. No one told us there wasnt a fridge in the room and that we could've requested one at a cost. Then the second room didn't have all the proper towels and half were missing. Also the pool was currently closed and elevators were being worked on which were disappointing. The rooms should be updated to match their beautiful lobby. However the tremendously beautiful view and sunsets are worth every penny and would come back for that alone.

Super

The help was almost rude. We felt like we were a bother. We won't stay again.

Closed to everything, nice view from your window you can see one world trade center 9/11 memorial , Hudson River,etc.About the room they should wash the carpet to be more clean.

The place is just beautiful

Old furniture

Old furniture. Dirty. Far from attractions.

Very old and overpriced. They charge and extra $40 a night as a random security charge.

If you are looking for a medium to high end experience in downtown manhattan this is not it. The views are this hotels only selling point. Besides the rooms being outdated, musty and visibly dirty - the furniture pieces are broken, the beds are worn out and there is no refrigerator. The door where said refrigerator used to be located is now screwed shut with a deck screw. The customer service department offered us a refrigerator to RENT to keep our baby food cold. 0/10 would not recommend. 5 star rating though on the staff and service, when we tried to cancel our second night the staff was very generous in fully refunding us. I feel bad they have to work in this environment. The owners should reinvest in this property or sell to someone who will.

The view is excellent and impressive. The room is ok. The some of the elevators were out of service. We waited a long time every time we went or left our room.

Our go to place for a night stay. Clean and friendly staff. Love the downtown area.

Best location ,easy to get around .

I was completely surprised by the unexpected $65 facility fee. The hotel only mentioned a $40 fee in their response to my inquiry. This charge was not disclosed upfront and significantly increased the overall cost of the room, which was already $140. It's unacceptable to be misled about additional charges.

Nice Location for site seeing

The hotel is in a great location BUT very much in need of an update to the rooms, lobby, business center and gym. The hotel decor is tired and old. Staff is not friendly.

Over all they gave us a messed up room.there was a hole under the door the sheets were ripped on serval parts. Furniture was run down . Carpet had a smell . Room did not have microwave or fridge. Elevator feels like it’s going to fall that’s how much it shakes. I will never book that hotel again .

Great

This trip was an annual trip for my parents anniversary. They have stayed at the Millennium every year for the past 3 years. The staff and the service is always top of line.

The room had limited amenities and had hair in tub area and exhaust fan was plugged with dust. The checkin staff was EXCELLENT though.