Next door & across the road from pubs with live music till 11.00pm then noisy people yelling when pub shut after midnight

Had to change rooms after 2 days, as the room directly below us was being renovated & the kack-hammers were unbearable. Then on the second last day we had no hot water, fortunately it was in a heat wave, so a cold shower was actually welcome

Nice little contained unit for a getaway. Close to good food and drink. Close to the shop. Check-in was seamless and checkout much same.

Just beautiful, great clean rooms, excellent service and very friendly

No free Wi-Fi connection you shouldn't have to pay for this service these days

Service is non existant. Ive had better service at an Air BnB! Pick up up a busted phone at the front door with no staff. Called three times to hear instructions to get keys out of a safe with ten other peoples keys. The goods lift didnt work from the basement so we had to drag our luggage up four flights of stairs. The rom was i e, but the floor was absolutely filthy. Our feet were black after walking on the timber floors for 5 minutes. After we settled in, a staff member saw us leaving out the front door and asked if everything was OK? We told him about the xramas and he shrugged his shoulders and siad that they dint have a lot of staff and the goods lift is always playing up. Serci e here is literally non existent. The noise from the three bars, live music and people yelling out, downstairs in the street kept us awake till 2am. Do not expect a good sleep here.

loved staying here! It was great! The only critisism would be there is no housekeeping and after 6 nights, a room was in need of a makeover haha. Aside from that, the best!

Bathroom floor dirty..dark hair on floor (we are blond and grey) big old crack in wash basin ...cain chair worn out bad on back. Should have two good chairs in room as one person has to sit on bed.. outside airconditioning very loud so you cannot open window.

We thoroughly enjoyed our stay.

Mantra on the inlet is perfectly located in the heart of Port Douglas, close to shops and dining options, being so close to the nightlife means that it’s noisy at night. Travellers should note this property an unserviced hotel - no fresh towels or even an extra roll out toilet paper. No one at reception most of the time. Wifi internet was meant to be available with sign up to the loyalty program, and available free with room. Neither of those options worked. Black mould in the bathroom is a health issue, definitely not something I expected. The telephone in the room didn’t work. This would have been a major issue an emergency. There wasn’t a hair dryer, or really any normal amenities in the bathroom other than soap and hair products. One TV wasn’t plugged in to antenna, I stood on a chair to fix, the other had to be turned off by pulling the power cable, which was a bit strange. There was no effective way to get rid of garbage or recycling, I left mine outside the room to remove the smell.

Great location right at the shops. Nice balcony- looked out to the restaurant so everyone could see into our apartment. The space bath was dirty and un-useable. Bed was like sleeping on a floating paddle board! The 2 singles pushed together kept parting over night and there were no be coasters to stop this. The staff were however reciprocal to our feedback (when you could find them).

The fellow at the reception desk was really helpful during check-in and if we needed advice on the area. The only thing we would have liked is a couple of chairs in the room. The only place to sit was the bed.

Location is what this hotel has got going for it. It is in the main street of Port Douglas. That means it is noisy at certain stages. There is no lift in this hotel but they do have a luggage lift.

Great location. Love balcony. Couldnt find a rubbish bin in the kitchen

Overall disappointing. No staff at checkin. Baggage lift is broken and no signage. After calling the reception they said they know it is broken and don’t know when parts will arrive. Doors of random rooms stayed open during the stay. Overall seems poorly managed

This place does not have an elevator, which is OK, we knew that, but the luggage lift was out of service & we had to carry bags & eskies up two floors. The floors were not clean & the timberwork (all the louvre doors etc) were in need of a good sand & varnish. All the ceiling fans only operated at one speed, & not a very good one at that.

No lifts

The location was the main thing that drew us here. It was perfect for 1 night but I wouldn’t have wanted to stay longer as the rooms are quiet small. Very pricey for what it is! Beds were okay, wasn’t a fan of the pillows but the shower head was amazing!! Overall it was good enough for what we wanted for our stay.

It is very close to all the shops , baggage elevator not working was bad , nearly killed me dragging all the luggage upstairs

great location

Check in was poor. Had to cart our luggage up 3 flights of stairs as the lift was not working. No one downstairs when we checked out in the morning. I expect more from Mantra.

Good central location however rooms are becoming dated, would benefit from updated furniture

Nice and close to shops and dining - not suitable for children - excellent for adults out to see and taste the township - close to water and nice scenery

Great location but pool very small. Wifi was horrible but apart from that all pretty good.

Well placed in Port Douglas. Apartment was well laid out and furnished well for our needs. Cleanliness and presentation was great for a Mantra.

Well placed in Port Douglas. Apartment was well laid out and furnished well for our needs. Cleanliness and presentation was great for a Mantra.

Great spot, able to walk everywhere.

I was travelling alone and although the room was small, it was ideal for my needs. Room was clean and had a comfortable bed and a quiet air conditioner. I had a very comfortable restful stay.

Location was ideal. Rooms bigger than I expected. Staff where almost never at reception & only had 1 toilet paper roll in the room so that was annoying. But overall good stay, would stay again.

Location was ideal. Rooms bigger than I expected. Staff where almost never at reception & only had 1 toilet paper roll in the room so that was annoying. But overall good stay, would stay again.

The room was good ,very large open plan ,downside being toilet was only a meter and a bit from bed through opening,good location ,central ....trouble was a gym had opened in ground floor section of building and her classes started at 5.30 am !! Lots of thumping and jumping noise. We did go and see reception in other Mantra bldg and they said they would remedy her opening hrs . Didnt work. We went and saw them another couple of times and they said she shouldn`t be doing classes at that hour ,but , nothing changed . They were probably desperate to fill another shop for rent .Lots of empty shops in town !

The room was good ,very large open plan ,downside being toilet was only a meter and a bit from bed through opening, good location ,central ....trouble was a gym had opened in ground floor section of building and her classes started at 5.30 am !! Lots of thumping and jumping noise. We did go and see reception in other Mantra bldg and they said they would remedy her opening hrs . Didnt work. We went and saw them another couple of times and they said she shouldn`t be doing classes at that hour ,but , nothing changed . They were probably desperate to fill another shop for rent .Lots of empty shops in town !