We like the location of this property. Overpriced rooms for the condition and amenities of property. Food in the restaurant is good quality (breakfast and dinner). Service was slow, we were told this is because it was close to end of season (mid-August) and that the servers were tired. No beach service, chairs and umbrellas are out for you to place. Each day the waves washed up onto the shore during high tide and washed into umbrellas and chairs. When the wind picked up it blew umbrellas over and along the beach. Think it would be safe if there was a beach attendant to keep an eye on these things. Towels at the resort (family) pool ran out daily. Overall, we would stay again because of location and that this is the only hotel to choose from for the area.

We had a lovely stay at The Sanderling, it was a late Summer quiet vibe which was perfect. Some areas are a little worn and could use some updating but overall a great long weekend getaway.

very accommodating and well trained staff

Hotel staff was extremely helpful and friendly Convenient to everything The food at both restaurants was outstanding

I stayed at the sanderling for the first time in 2017 and had a wonderful stay, however my recent stay found the hotel in a state of disrepair with unhappy employees. The property has not been maintained to its former standards. The walls are heavily marked with wear and tear, and the carpets are stained and way overdue for replacement. The walls of our room were spotted with various spills and suitcase scuffs. I stepped on an open safety pin and noticed used tissues under the bed. It was also clear the hallways and rooms had not been vacuumed in some time. Yes, the location is beautiful, but there is nothing luxury about this property. This once-grand resort now feels more like a neglected afterthought. It’s disappointing to see a place with so much potential fall so far from its former glory. At checkout I voiced my concerns to management only to receive lip service from about a renovation beginning in November, however, the hotel is not in any condition to accept reservations and host guests, especially at the price point they are charging. Ultimately the manager waived the resort fee - which I expected since we had to carry our own beach chairs and umbrellas out to the beach and there were rarely beach/pool towels available. Finally, we booked a king room through hotels.com but were given a room with two queen beds. The manager informed me that the property could not guarantee room types booked via third party, which I have never heard of before.

The condition of the property and facilities are tired and worn. The room however was clean and the bed was comfortable. Lack of a resort feel despite the resort fees. The building exterior requires capital needs (worn siding and deteriorating roof and wood). The pool furniture was broken and very dated. The location is good, and this is likely the reason the resort has been able to maintain occupancy without making necessary building and furniture upgrades.

Wonderful stay! Love the adult only pool and hot tub!

This was our first time in Outer Banks. This resort was beautiful and everything was just so convenient. They helped us plan off-site activities. The food was excellent. We would definitely come back.

Nice location. The property definitely needs renovation. It has a lot of potential with multiple restaurants and ideal location. Also they need more beach chairs . There is no one directly on the beach at all time setting up umbrellas. Finally, if anybody has allergies to animals they do allow dogs in every single room of the hotel. I believe renovation is pending next year so would love to revisit when it does.

Love that they had an adult pool and hot tub separate from kids.

Relaxing Adult only pool was perfect

Resrt options were great.

It was such a great place to relax and unwind. The staff was super friendly and my room was amazing!

The spa area and staff were excellent

Service was horrible no towels at pool carpet smells in rooms very run down will not stay again. Maybe if someone buys them and remodels. Great location sad

Nice comfortable resort. Great location with easy access to beach and pool. Room was very comfortable. Service very friendly. Only minor complaint is they need new chairs around the adult pool.

It was a dream for us! Thank you Sanderling!

The property as I'm sure you are aware is in need of a complete renovation. That said there is a difference between needing a renovation and cleanliness. In the room the carpet is clearly so filthy it should just be removed at this point. We had some bugs on the floor and they did clean which made it better but the carpet is not clean. The flooring is also not clean, is coming up everywhere. Safety wise I had some serious concerns... the outer doors do not lock at all... open 24/7. Our door to the room did not close all the way either. The bathroom was in the best shape- after it was cleaned it was good. The pools are fabulous and clean. The sandbar restaurant was great.. food was good and overall clean and great atmosphere. The beach chairs need to be replaced and given the fee for activities I wonder what you are spending that money on? The spider webs along the walk to the beach and overall garbage left around.. toys not put away for days.. makes me wonder what the people working there daily do? The activities are non existent. My girls are in their teens so we just wanted the beach but for younger families where are the daily activities for them? This resort is a gem... was a gem... could be! I love the Outer Banks... it was our first time there. We would love to stay again but to be honest if the place doesn't get cleaned up we will not. After we left we stayed at a Hampton Inn going home... the girls remarked that it felt good to be in a clean room.. that said alot. Th

The close proximity to the beach was outstanding! Plenty of umbrellas and chairs available on the beach for guests The staff were very friendly and made our stay memorable.

Our room was dirty (stained sofa, dirty carpet, bed full of sand, dead bugs all over window sill) and in disrepair (broken dresser, broken safe, nonfunctional outlets). The staff was unhelpful when we brought these issues to their attention. The whole hotel seems shabby, which is a shame, as it has historically been a nice place to stay.

Beautiful property!

This was our first stay here and we loved it! Great access to the beach, easy dining options on site, nice rooms, and good amenities. We have rented OBX beach houses for years but with our kids grown this is a place we will come to again and again!

Beautiful property! Great spacious room and bathroom. Our door didn't lock, the hotel was not responsive while during our stay. Simple apology while checking out.

Very clean and comfortable. We had a great week.

We stayed for the first time this past week. It was enjoyable but some things were lacking, no microwave in room, firepits not lit up at night as advertised (things you would expect from a typical resort). Dining options were decent but very pricy. Property was clean & quiet. Overall we had a good experience & will definitely be back.

Take the Ocean view rooms, they are worth it!

Since Sanderling has now entertained the resort as pet friendly there has been several stains on there rugs. The was Never the case before. Rugs need to be removed and replaced with flooring. This Resort should not be lowering standards for their customers

Amenities were great for a family vacation. Beach and pool were great. Staff was friendly and accommodating. Only complaint was the air conditioning wasn't working and the nights were rough.

This is an amazing property. All the staff was so kind and helpful.

Me and my wife really enjoyed our stay here. The staff was great and very accommodating. Going to the spa is a must!

We had a fantastic time and will definitely return. Restaurants are AMAZING!

Great beach access. Rooms could be a little cleaner.