:)

Fabulous hotel with great facilities and the added bonus of a free shuttle bus. Great choice of breakfast and very friendly helpful staff.

Staff were very friendly

Great hotel with good location, under 2 km from the beach. Very friendly personell and good breakfast. I recommend this hotel!

Nice room and comfortable beds

Extremely poor water flow from bathroom basin taps. Poor coffee quality from machines. Very good breakfast but not laid out in a practical order which meant a lot of unnecessary walking to collect associated foods. Reception staff need better standard English. Well positioned in town.

The property is relatively close to Old Town which can be accessed by driving, shuttle bus (when it's running), or walking. The property itself is dated and bathrooms need a good deep clean or renovation (grout between the tiles was either missing completely or black). Parking was an issue (holiday weekend) - if you absolutely need parking, make sure you reserve a spot with the hotel.

Good place but worn out. Needs to remodel.

Excellent helpful friendly staff. Fast and efficient check in/out. Excellent buffet breakfast, goid bar and restaurant.

The VIP benefits were great and the staff provided excellent service. I did not like that the spa had many things out of order and they force you to buy a swim cap. The food was also not good quality

2-3 star at best but you get what you pay for….. I suspect the ‘4 star’ is on account of the spa which seemed remarkably empty; also remarkably empty was the room - two small single beds with plastic mattress covers, a big space between bed an window with not even a desk chair. Absolutely no seat for the desk/mirror which seemed odd. Tea facilities sponsored by ‘Tetley’ - branded cups and tiny kettle. I say ‘facilities’ as there was no actual tea - or milk. We arrived 9.30pm so I rang down to be told we could have some teabags the following day and the hotel doesn’t have milk…. Seriously?? Not seriously as the breakfast buffet had milk for cereal but… speaking of breakfast buffet, that was actually rather good. Friday and Saturday live entertainment in the very brightly lit bar- Friday dreadful, Saturday very good; the bar itself has a choice of one white wine which although not bad seems a little restrictive. Bar staff very good as were all staff encountered with the exception of reception other than one chap of larger frame with glasses. No ‘gold status’ perks given, I had to show the listing to get the complimentary bottle of house (only) wine and that took 24. hours to arrive. Forget room upgrades, I don’t think the hotel take any notice at all/are even aware of member Hotels.com benefits. Finally, pool was freezing.

Everything is perfect

Second time back at the Hotel. Great Service and Great Location we love it

Comfortable and spacious room. Unexpected gift from hotel direction on my berthday.

Decent hotel

Hotel was well located in a quite area but close enough to walk to old town or the strip.

Nice staff but overall property needs upgrading, rooms runndown but clean

Was very nice stay, good breakfast and facilities with a decent gym too.

Really comfortable beds and great facilities and rooms cleaned every day, friendly staff and would definitely stay here again

The gym opening 9am is diabolical. Needs to be open by 7-8am daily at the least and for gods sake get double the cardio equipment. Its a good gym otherwise. Apart from that nice hotel, need a larger selection of deserts and we had some under cooked rice but that got resolved. Nice place friendly staff please resolve the issues and diversify the food too for the all-inclusive

Only stayed one day then off to Faro. Very nice . the hotel is great for families. Great buffet lunch and breakfast. Rooms nice..bed comfortable.

Good hotel for a week stay, nice room, clean, nice pool area, friendly staff. However, the aircon wasnt working in our room the entire time we were there which isnt ideal somewhere that hot. Whenever we asked they said it was a building wise issue and were not clear as to when or if it was being sorted. Breakfast was good but dinner wasnt great on the night we ate at the hotel

Great service, helpful staff. Clean and comfortable place. Breakfast was very good. Would stay again

Not a 4 star hotel

We received great service from al staff members. The rooms and all areas were spotless clean, very important these days and the dinner buffet was delicious. The breakfast buffet I think could have more variety but it was full on and they kept on refilling even at 10:00 that was actually closing time.Overall very happy with the hotel, many thanks to all staff

We received great service from al staff members. The rooms and all areas were spotless clean, very important these days and the dinner buffet was delicious. The breakfast buffet I think could have more variety but it was full on and they kept on refilling even at 10:00 that was actually closing time. Overall very happy with the hotel, many thanks to all staff

Property is advertised as air conditioned, but the ac in the room was not at all blowing cool air. The temperature outside was more cooler than inside. Shocking from a four star hotel. Quality has been compromised to maximise profits, will not be returning and I am glad to have left.

Beautiful hotel and facilities. It’s 1.2 km from the waterfront but there is a free shuttle if you don’t feel like walking.

Excellent Hotel with friendly helpful staff. While an uphill walk from amenities might be a bit off putting the free bus and collection service available more than compensated for this. The food buffet service was excellent.

Poor 4* hotel! No tea or coffee replaced on daily basic Housekeeper non existent, other than bed changing No bathroom amenities, only pumps on the wall If your in the bath it place up high for the shower, making it inconvenient & a skip issue! In the suite Poor aircon …it doesn’t work!

Poor 4* hotel!No tea or coffee replaced on daily basicHousekeeper non existent, other than bed changingNo bathroom amenities, only pumps on the wall If your in the bath it place up high for the shower, making it inconvenient & a skip issue! In the suite Poor aircon …it doesn’t work!