We had to switch rooms, our first one wasn’t cleaned. Like at all. The staff was friendly and made switching to a new room super easy. The second room was much cleaner. We were super bummed we couldn’t use the pool or hot tub. Both looked like overly dirty fish tanks and smelled the same. That part was pretty nasty.

It's our first choice when we are in Crescent City. Our favorite part is that every room has at least a partial view of the ocean. Plus they npw have a sauna that's up and running. I had an opportunity to talk to the owner for about 20 minutes and share with him several areas of concern. He was very thankful as he took notes. The issue with mildew/ mold they are currently working on. He said it's been a constant battle. But it's a problem in every motel we've stayed at in Crescent City.

I booked this hotel thinking Oceanfront, for 2 nights and really excited to have the restaurant there. Especially open on Thanksgiving. The staff was rather unenthusiastic, and the hotel lobby quite plain. The room appeared fine. When I went to dinner, there was someone cursing and throwing a fit in the kitchen about how they didn't know how to cook, and they were ready to walk out. I left to find dinner elsewhere and when I came back the guests were complaining about not having any place to eat or do things. I was feeling rather uncomfortable being there. So the next morning I went to shower I found out that my shower had not been cleaned from the last person's uses. There was long hairs just everywhere all in the shower. It was so gross. I went to dry my hair and the dryer simply would not work. I went down to the desk and there was no one there. So I tried calling the desk without anybody trying to answer the phone. At this point I enlisted hotels.com help to leave this place because there's simply no staff and no a help and not working facility that's unclean. Even hotels.com couldn't get ahold of them Via phone and they weren't responded to via email. I tried to turn in my keys at the front desk where the girl finally was there and gave me a number to the manager who never responded to my phone call. This is the worst experience I've had from a hotels.com booking. Makes me wary of using hotels.com. And I definitely would never return to this hotel.

I was switched into three separate rooms, the first two were absolutely horribly dirty and had a funny smell! I was as charged an additional charge to switch to a clean room! This is by far the worst hotel I have ever stayed at and would not recommend for anyone to stay! Looks at the pictures there was bread under the heater that was hard as a rock!!

My fiance and I had a wonderful stay at your establishment. The ocean view was absolutely amazing!

Great location, good restaurant, Seaquake brewery 2 blocks away, plenty of restaurants and coffee shops nearby. Hotel needs a little TLC but was clean and good deal for the price. Wonderful vistas, I love the rough rocky coastline and the tidepools, if you want flat sandy beach there's a huge one south of it just on the other side of the marina.

We had a delay checking in. Room wasn’t ready and host had difficulty getting us a room. Then there was zero shampoo conditioner and soap in the shower containers. But the bar and restaurant were very good. Nice menu good drinks

Old hotel showing wear and tear. Windows filthy so we washed our own so we could see out! Lovely view of the ocean and rocky coastline. Nice to have restaurant and bar as part of the hotel. Most staff very helpful.