Reception staff is great ! Location is near the bus station! Shops and restaurants are available nearby. Perfect location!

Friendly helpful staff. Clean and comfortable rooms. Great location.

Staff was friendly and helpful. Easy check in and check out process. Room was big and clean

Squeaky clean white bathroom, crisp white cool sheets and bedding, super friendly staff, free bus transportation in front of hotel throughout Interlaken, close to shopping, several restaurants and Coop supermarket stores, large breakfast selection. This hotel had it all!!

We stay happily in the hotel, only was no air conditioning. A bit hot during the night in the summer

The hotel is in a great location, but there was mold in my bathroom and the bedding was dirty.

Our stay in this hotel was excellent. Everything was nearby. Very convenient place. Breakfast was nice. Staffs very very friendly. Overall it was 10 out of 10.

I loved that it was close to Interlaken East train via a bus station and within a 7 minute walk to Interlaken West train station! I also appreciated the open room that we could use a small microwave or eat our salad from the grocery store! The breakfast had a good variety!

The only person on the front desk was on the phone trying to solve some hacking or freud issue they were having so they could get paid. We had to wait 20minutes to check in. The room smell musty like moldy almost. Thankfully we only stayed the night and left early morning. The hotel tries to provide a good experience but still needs work. We spent 3 nights across the street which was way better experience.

Clean room, everything worked. No problems. It was good to see a fan in the room, this part of the world seldom gets hot but without A/C it’s nice to have a fan for when it is hot. Staff was super!

This hotel was an easy 5 min walk from the Interlaken West train station. The front desk manager was very friendly and helpful, explaining how to get around town. Coffee and tea were available in a common area. Our room was super clean, with good lighting and everything we needed. We could walk to a Coop grocery in about 3 minutes, very convenient.

The experience overall was great with the staff being extraordinary helpful. The only drawback was that we were told that parking would be 25 francs for 24 hours and we were charged 34, we parked for 20 hours.

Good location ,hotel is fine .You get a free bus pass when you check in . the train that goes up the mountain, goes from the east station so you need to take the bus to get there . Good laundry close by . lots to eat in the area

Well located. Staff nice and helpful

Very convenient to a very useful bus stop. Lots of great restaurants nearby. Room was comfy and clean and the staff were great.

The accommodation

Staff was kind, room was well equipped. Breakfast was decent. Walkable from the main station and convenient to activities in town

Check-in staff was great. We had our room upgraded free of charge to allow us more room.

Very good value for Switzerland. Friendly staff and substantial breakfast

Nice warm and clean room, with a comfortable bed, and lots of English channels on tv. It is very conveniently located very close to Interlaken West train station. They kept my luggage fir the day after I checked out so I was able to go explore Grindewal without having to bring my luggage with me and that was nice. They have an Italian restaurant on site that was full and smelled good, but I didn't eat there because I wanted to try some Swiss Rösti instead. I would recommend and would definitely stay there if I ever go back.

Good location clean and buffet breakfast included

I like the fact that this hotel is walkable from the Interlaken West and also had great bus connectivity. There is 2 buses at the front door to Interlaken Ost, and few buses to Jungfraujoch region at the back. There is nearby self-service laundry, and foods are just downstairs. The hotel is rather old though, and no fan or aircon at the bedroom. I wish that they have aircon and fan to improve air circulations and better bathroom curtain to prevent user to move out of bath tub, or may be replace the bath tub to just be shower instead. When we were there the 2 bedside table lamps are not working, but that doesn't hinder our stay as the staff is great, breakfast is good, and i cannot vouch enough of the central location !!

Great size of rooms. Will recommend. Some issues: Unable to turn-off heating, so had to wedge open windows to make comfortable. Lighting on stairs poor.

Close to everything.

Nice clean hotel in a great location in old town center of interlarken. When we check in, the guy receptionists are a bit cold. But nice to see the lady receptionist the next day is tatally warm and make us feel welcome. Bus 21 and 103 stop right in front the the hotel make a lot of convenient for the tourists.

Great location !!!

good

Excellent sized rooms. Nice hotel at the heart of Interlaken.

Breakfast was amazing. The location is convenient. Very close to public transport.

Location is great, staff are not quite welcoming.

Great location. Friendly staff. Large room.

This is not a luxurious hotel. It is like a very normal room for a short term stay.