Toilet was never ‘clean’. Looked like mold in the bowl. Bed was comfy! Breakfast was very few items Room looked nice

very low water pressure

Ok

No hot water in shower. Electric outlets not working. Non-working hair dryer in room and staff could not access spare.

I dislike that Rooms are too small

Well the room smelled of old water and it did have some water and mold smell. I stayed 2 nights and I checked out early. I couldn't breathe

The room was extremely DIRTY. Gunk all over the walls and lamp shade. Pee on the bathroom floor. I definitely do NOT recommend this hotel.

Very clean and comfortable rooms

the beds are not comfortable they were full and not queen and the breakfast bar could cover hot grits and oatmeal; need a person just for breakfast people want have to wait. Just a few minor adjustments to make it a 5 star hotel.

Gym was terrible. It’s like this hotel was renovated and they stopped before they were done. Did not meet my expectations for the price.

Need to improve the breakfast selections

This was a good place to stay as it is was a 15 minute drive to downtown Memphis. Had plenty of dining options around and was quiet. Check in was super easy and staff was nice. Small breakfast options but it was good.

Rooms smell like mildew

Some rooms and furniture are beat up and dated

Enjoyed my stay there.staff was politeandveryfriendly.good locationand pricing.

It was pretty active outside late at night.

The night clerk was rude i informed him that shower was not working properly. He told me i didn't know what was doing. I told him it looks like a piece was missing. He said i doubt that. I said i cant figure out how to use the shower or tub. He suggested i try again. My mother had to wash up in the sink. I told himtbe next day i can't figure it out. He said well the only thing I can do is give you another room.

Needs a renovation although the rooms are fine. Also not really a breakfast.

Clean & right by everything

Excellent

The staff was friendly

Awesome

The property was disgusting. The smell of weed in our room upon arrival made us sick. The ceiling was bulging, bathroom wall destroyed from water damage, our sheets had blood AND white creamy bodily fluid on them. The manager got us new sheets and made excuses for the condition of the room.

Kinda felt sketchy. Lobby smelled really bad. Lost appetite, could not rat breakfast due to smell. Hallway smelled of cigarette smoke. Room had a funky smell. Bathroom had missing lock. Toilet seat was very loose. Rust on ceiling. Thankful for it just being a quick place to sleep during trip. Would not recommend.

I must have just had a bad room because the my last stay(×2) I didnt see none of what i seen this time. THE staff was good & I made no complaints to them. The rooms was full other wise i wouldve ask for a change. It was small things that added up. Like loose cap around fire sprinkler head you could see whole pipe, repair holes not smoothen out, above the mirror where the light connects you could clearly see the wiring, toilet paper holder broken one arm hanging, towel rack broken the two attachments left in wall, & finally everything under sink is showing. You can see all the chalking & bear wood. Like I said the staff was good but the room needs a little TLC.

I have asthma and when we arrived they had are were still cleaning the carpet. The smell was so strong that it was hard for me to breath. I approach the front desk explaining my issue and the manager said that i needed to call my 3rd party to get my refund, but when customer service called he refused to give me my refund. I will not be recommending this hotel for anyone.

Great stay and location

Room was clean and comfortable, and the shower was hot, but the walls of the property are paper thin. One night, we heard what sounded like college kids chanting and partying all night long. You could hear children running up and down the hall, and people talking loudly in the hallways. It was not a quiet stay. When the college student situation was addressed with the front desk staff, she mentioned that she was trying to give them a chance to quiet down, but when she received numerous complaints and called them, they berated her. The police should have been called promptly, as the entire property was being disturbed during sleeping hours. Would not recommend for a good night's sleep or a good breakfast.

Very comfortable clean environment

Staff were wonderful, especially the evening desk clerk. Very clean rooms and comfortable beds.

Excellent

T