One of the best hotel we have stopped in. Pure quality and service. Breakfast choices the best I've experienced. Definitely go again. Internet not good

We’ve stayed here numerous times and always enjoyed this hotel. There is also a good breakfast selection on offer.

The history of the place . Didn’t like the maintenance and the hospitality

Great hotel in the heart of Varna. Amazing location and friendly staff. The facilities are great as well with the Spa being the best part.Breakfast is good tooWould definitely book again!

Great hotel in the heart of Varna. Amazing location and friendly staff. The facilities are great as well with the Spa being the best part. Breakfast is good too Would definitely book again!

The clue is in the name, grand & old. The rooms are very spacious and very clean but furnishings are old In fashion. A very clean and modern bathroom with ample toiletries. A very good menu for breakfast and the food is freshly cooked.

The clue is in the name, grand & old. The rooms are very spacious and very clean but furnishings are old In fashion. A very clean and modern bathroom with ample toiletries. A very good menu for breakfast and the food is freshly cooked.

Exvellent trestaurant, with very pleasant ancient atmosphere. Very friendly and helpfull personal, tasty breakfast. Very central located. I dont knowe if the price was low because of copvid or not. But it worth more than I paid. As for cons, I didnt manage to get my TV working. It was just showing bluescreen.

Location is good. Parkıng is open area parking and not free of charge. Staff are politely not helpfull. They has no welcome water. Water is at minibar. Hotel is old but rooms were clean. Definetely not 5 star hotel may be a good 3 star.

The hotel is at central location. It’s very good. Quiet. The staff is kind and helpful. The bed is comfortable. The hotel is clean, but it smells cigarettes in the lobby. There is parking in front of the hotel. Only the breakfast is not much 5 stars.

The hotel is at central location. It’s very good. Quiet. The staff is kind and helpful. The bed is comfortable. The hotel is clean, but it smells cigarettes in the lobby. There is parking in front of the hotel. Only the breakfast is not much 5 stars.

The hotel is in an heritage building in the hart of the city.. The staff is friendly and the rooms are big and clean. The firniture is Victorian style and brings a little bit of luxury in the busy modern life.

The hotel has great bones ... beautiful architectural details ... Art Deco touches throughout. It is a little faded... the carpets, bathrooms, and bedding could use a refresh. The hotel has interesting history and it’s nice to find classics like these.

Aircondition hasn‘t been able to cool down the high temperature in the room.

Lovely hotel with quaint surrounding. Our room was spacious and quiet. The bathroom was modern with ample toiletries, if needed.

This is a hotel deeply consumed by an old world charm. One of Varna's oldest and most famous, painstakingly restored to its former glory following chaos of both Communism and the post-Communist transition. The lift in the hotel used to be first to be installed anywhere in Varna. On the down side, I would recommend the management to do away with electronic card-keys and bring back the analogue era metal keys along with classic locks. They would much more complement the overall ambience of the historic hotel.

This is a hotel deeply consumed by an old world charm. One of Varnas oldest and most famous, painstakingly restored to its former glory following chaos of both Communism and the post-Communist transition. The lift in the hotel used to be first to be installed anywhere in Varna. On the down side, I would recommend the management to do away with electronic card-keys and bring back the analogue era metal keys along with classic locks. They would much more complement the overall ambience of the historic hotel.

Perfect Hotel. Really enjoyed my stay. Strongly recommend it.

Super hotel amazing staff friendly professional service I will recommend to all

Overall a pleasant stay. The hotel is well situated, breakfast made to order and the room was spacious. If I were to find a negative point, it’s the coffee in the breakfast room

Overall a pleasant stay. The hotel is well situated, breakfast made to order and the room was spacious. If I were to find a negative point, it’s the coffee in the breakfast room

The cigarette and mold smell No free parking Old and dark

The cigarette and mold smell No free parking Old and dark

Clean spacious rooms, friendly and helpful staff. Very quiet

The Grand extends a genuinely warm welcome and the check-in was quick, friendly and efficient. My room was large and clean with a good sized bathroom. There are two TVs so its possible to view from the sofa or the bed, which was very comfy and the blackout curtains are a nice touch. So far, so good. Now we get to the disappointment that was breakfast. I could only see a rather lame buffet offering upon entering the bfast room but no plates. After searching high and low I asked the waitress who then opened a cupboard full of plates, but why are they completely hidden? There are numerous dishes that can be made at breakfast but I was not told this and as there was one menu for the entire breakfast room (also well hidden) I only found out once I was given the menu after I had visited the buffet, too late. Why not a menu for each table? I tried to get coffee but there were only the dregs left in the pot and again, no cups. I had to ask the waitress again and there was one cup on a trolley around the corner, why not put cups on the tables? Ill leave the most astonishing until last. This lamentable experience was set to the backdrop of relentless Europop disco music. Does the management seriously believe guests want that at breakfast time? It may be their taste but its not everyones. I gave up and walked out on breakfast and can only suggest the management urgently review this part of their operation.

Excellent hotel

The Grand extends a genuinely warm welcome and the check-in was quick, friendly and efficient. My room was large and clean with a good sized bathroom. There are two TVs so its possible to view from the sofa or the bed, which was very comfy and the blackout curtains are a nice touch. So far, so good. Now we get to the disappointment that was breakfast. I could only see a rather lame buffet offering upon entering the bfast room but no plates. After searching high and low I asked the waitress who then opened a cupboard full of plates, but why are they completely hidden? There are numerous dishes that can be made at breakfast but I was not told this and as there was one menu for the entire breakfast room (also well hidden) I only found out once I was given the menu after I had visited the buffet, too late. Why not a menu for each table? I tried to get coffee but there were only the dregs left in the pot and again, no cups. I had to ask the waitress again and there was one cup on a trolley around the corner, why not put cups on the tables? Ill leave the most astonishing until last. This lamentable experience was set to the backdrop of relentless Europop disco music. Does the management seriously believe guests want that at breakfast time? It may be their taste but its not everyones. I gave up and walked out on breakfast and can only suggest the management urgently review this part of their operation.

Clean, friendly, nice rooms, great breakfast, good location. Would go back. Highly recommended.

Clean, friendly, nice rooms, great breakfast, good location. Would go back. Highly recommended.

Having booked 2 suites for an overnight stay, on arrival only 1 had been reserved. This could of been a huge problem but the hotel had an alternative room which was still lovely: they served us complimentary drinks and had the difference in cash waiting for us after our afternoon stroll. The staff were all very helpful, polite and even more important happy!

Having booked 2 suites for an overnight stay, on arrival only 1 had been reserved. This could of been a huge problem but the hotel had an alternative room which was still lovely: they served us complimentary drinks and had the difference in cash waiting for us after our afternoon stroll. The staff were all very helpful, polite and even more important happy!

Exellent hotel right in the center of Varna. I have been visiting Varna for 18 years now and this is the best hotel in the city center. The rooms are fantastic, the staff are brilliant and the food is wonderful. You will not be disappointed if you choose to stay here.