great stay and beautiful accommodation

Perfect , I will be back

Where do I start. We Arrived at 2.30pm. We were given at room With a tv that didn’t work we called reception and a young man came to look at it he said he would be back and never came back. By this stage it was dinner time and I went to reception and let them know that the young man didn’t come back and how unhappy I was that we sat waiting for him. Whilst we were having our dinner. We were moved to another room and told to shower in the first room that was 1 floor up as the ahower in the second room was an above bath shower, as my husband has a disability this was not an option. We were then given another room that Upton arrival we noticed the front door open and a strong Oder of paint. Along with random tools and a room that was less that ready for guests. It was now 9pm and we where still Waiting to check into a room that was even close to being acceptable. After all the saga we now didn’t want to stay as the experience left us just wanting to go home and that’s what we did. A weekend hunny and I were looked forward too was ruined. I don’t recommend anyone staying here. We were offered a refund that will possible take 30days to process. What a horrible experience.

First reception greeting not overly friendly, difficult y with the tv reception, weirdly no allocated parking for the room having to park appropriately 100 metres away . Overall not a bad place to stay but have been in better.

Great property great room but pompous staff. Just make checking in simpler and more efficient please

Nice clean rooms and furnishings.

We stayed in one of the one bedroom apartments with an ocean view. Fabulous siting. Apartment very clean. Much more than others I have stayed in at Mantra. Staff obliged when I requested an apartment further from the main building.

We paid extra for an “ocean view” room, however due to the large pine trees lining the property, the ocean could only be partially seen. Do not recommend the extra money, just opt for a garden or classic view instead. Our stay was ok but the facilities are a bit old and could do with a renovation.

Booked at the Mantra foe a work trip and was pleasantly surprised at the fantastic ground floor room. It was very spacious, well-appointed and had an amazing location looking into the beer garden.

My daughter loved the pool

Very centralised and jist a walk ls away to the beach

A great place to stay in beautiful Lorne.

Lovely stay.

We stayed one night in an older part of the hotel it was comfortable but no view. We had buffet breakfast which was sensational. Staff were great. Position was handy to everything

Wood rotted everywhere

first family trip away as a couple with a young baby. Ocean view resort room was not what we expected, especially from the cleverly shot photos including what looked like a balcony to in fact be an enclosed window outlook. While the bed was comfy & staff were friendly and helpful some things we found odd were- finding two acceasible powerpoints in the main room, next to the bed we found no easy to find powerpoints realising we had to crawl underneath the bed to plug in our chargers. Having to rinse the bathtub before using it was not what I expected at this standard of a hotel not to mention recieving towels with hair and marks on them. unfortunately even with friendly and kind staff, if we were to return to Lorne we will not be staying at the Mantra.

The rooms are quite dated, and the resort rooms are tiny, but the facilities are excellent and proximity to shops/cafes is great!

Room was on the small side with small bathroom but opposite the beach with a bit of an ocean view. We have stayed at Mantra before. Location is great in terms of beach access as well as access to the main strip.

Overall, it was a really nice place to stay. The interior is a bit old looking and could do with shine upgrading. I've been to other Mantras and this one is the oldest looking. The restaurant had a lovely atmosphere and the service was great. I would stay here again.

Terrific restaurant, pool and exercising room. Modern rooms were great, fabulous breakfast and dinner options!

No pod or coffee plunger. Toiletries are good and plentiful. Nice outlook from our apartment. Couldn't get the chromecast working and TV reception in general is poor, with lip sync problems even when picture was good.

We will definitely be back!

Pool not accessible for the 3 days I was there so very disappointed.

Good facilities

Great staff, super clean, great facilities, amazing breakfast and right on the beach front. Will come again!!!!

Close to beach and shops great stay would return again

Pretty old apartment hotel ..okie kind property

We were in the heritage rooms. The bathroom needs some heating.

Great location

Great place to stay, friend staff and always accommodating

Being close to the beach for walks, shops and restaurants. A relaxing environment. Nice and helpful staff.

Awesome location.