Our stay was ok. The king size bed wasn’t very comfortable. The walls are thin so you can hear everyone around you. On our last day the room next to us had an alarm go off at 630AM for about 15 minutes. Then at 830AM housekeeping came knocking on our door, said “check out?”, even though we had check out at 12PM and there was a “do not disturb” sign hanging on our door. We promptly left after the rude awakening.

They first put me in a room where the bathroom easily flood, and there were bodily hair on the bed sheet. I had to switch to a new room at night. New room was ok.

Hotel was clean and well kept. Rooms were adequate and comfortable. The attached Starbucks was a bonus.

IThey do not clean the rooms every day. Instead, you have the option of having it cleaned on the 3rd day of your stay or not at all. It was fine for me, since I was there alone, but I can't imagine how that would play out with a family.

Good service.

Great property

Staff was very helpful.

Nice and clean

The good: The place was clean and the bed was comfortable. The not-so-good: (1) The lobby was so noisy! The whole are down there is in desperate need of sound dampening. There was several times I had to put my ear up right next to the service rep so I could hear her--no kidding! (2) We paid for a room with a King bed and a rollout bed, but there was no rollout bed there. I attempted to call down to the front desk, but they don't answer--after a couple of rings, you hear a message that the mailbox is full. Very unprofessional! My wife has difficulty walking and they had put us in literally the farthest room from the elevator, so to take our stuff back down to the lobby to get another room would have been a major hassle and we kept the room we were given. (3) They didn't tell us until we were checking in that parking would be an additional $30 (plus tax). We had prepaid for the room and there were no refunds, so I paid up but I was very annoyed about learning about it at the last minute instead of when I booked the room. (4) There were a few other little weird things. Like, the way the bathroom faucet was installed (too far back), it was impossible to use it and not get water all over the counter. Was it a horrible experience? No. But it was the most expensive of all the hotels we booked for our vacation, and there we enough things that weren't right that it made for a pretty irritating stay.

Hotel was great but they didn’t have breakfast available only Starbucks .Even tho it advertised there was breakfast available. That was one of the reasons why we booked this hotel .

Funtastic!!!

How it was across from Bellvue Square, walking distance from art and QFC. We love how we can get on the highway.

They wrote off $260, went to investigate and got it back. parking is very inconvenient, too cramped. small room, but all amenities were ok

Beautiful clean hotel with friendly staff! Loved that Starbucks was in the hotel!!

The staff was courteous and helpful. We enjoyed the breakfast buffet. Unfortunately, I was placed in a handicap accessible room, which I did ask for nor enjoyed due to the rails, low dresser drawers, etc. The bathroom was not clean and had a strong musky smell.

I liked the hotel and ambience of the room overall. What I really disliked and soured the experience was lack of included parking and lack of any complimentary bottled water for guests

Moldy smelly gross place

Great location and well maintained. Rooms are clean and spacious. Staff are friendly.

Close to a few restaurants and places to eat, Safeway within walking distance (about 0.5 mile), within Circuit ride radius so that was nice to get around in (but it is on demand so there’s a wait for ride).

All good

I've traveled for business every month for the past 7 years, about 3-4 days each stay. I regularly run into hotels with very uncomfortable beds, leaving me with poor sleep and body aches. However, this hotel was different. The beds were perfect! I slept soundly every night and woke up refreshed and without pain or tiredness. When I return to Bellevue, this is where I will stay

Very clean, safe , amazing staff. The lobby is very beautiful and peaceful too.

Nice place to stay, would come again. Everything was exceptional!

Nice staff and big modern room. Close to everything.

Parking on the lower level ,safe and nice place

Great location for the convention center. But they didn't have enough rooms in the dance bloc for many of the families coming that weekend. And they jacked up the prices like crazy!!! They did remodel the rooms but they're still pretty basic. Not happy to get a basic hotel room with basic amenities for the price you'd pay at a high level resort!

Clean. Staff was pleasant.

AC was so noisy kept waking up at night .bed mattress is not comfortable at all . I did not sleep all night so uncomfortable. Breakfast was good but confused if it is included because they want us to sign the restaurant.I am not sure if this is this is new thing in the industry but never had this experience before . Over all did not want to recommend or come back to this hotel.

I liked that they had room service until 10pm and a starbucks in the hotel. Clean and friendly staff

Very nice hotel in a great area. Would stay here again.

We travelled with 3 other families all together so we asked to the front desk when we checked in if we could have all at the same floor. The lady at the front desk was very nice and helped us kindly. The room was clean and the location of the hotel was phenomenal. And lastly, yes, we got all at the same floor!

I was given a room next to extremely loud party with a thin wall separating us