I can't believe it's a Marriott

We love the staff here but we asked them every day to fix our ac unit and they didn’t. Our room was hot and uncomfortable which was not ok. We asked for a discount and the manager refused.

Staffs were good, overall is okay for Mexico

Staffs were good, overall is okay for Mexico

I didn’t stay on this hotel but they changed me When I did try cancel my booking just after 5 minutes after booking Any way I couldn’t get my money back

I didn’t stay on this hotel but they changed meWhen I did try cancel my booking just after 5 minutes after booking Any way I couldn’t get my money back

El hotel está en remodelación porque al parecer es algo viejo. Está limpio pero las camas están muy suaves. El desayuno muy bueno. Algo que no me gustó es que el bar estaba cerrado el sábado en la noche.

Great location for work at the Toluca Airport. Friendly front desk staff Luis and rooms were clean and spacious

Great location for work at the Toluca Airport.Friendly front desk staff Luis and rooms were clean and spacious

Very nice place to relax

The Hotel is really comfortable and the service is excellent. The personnel is really kind and pleasant and they are already pending of your needs. The place is safe and very quiet. The room was good but I opine that could be better in a more modern style and with the bed more comfortable. The breakfast wasn't included in the price, I would prefer that it was included but finally it doesn't matter.

The Hotel is really comfortable and the service is excellent.The personnel is really kind and pleasant and they are already pending of your needs.The place is safe and very quiet. The room was good but I opine that could be better in a more modern style and with the bed more comfortable.The breakfast wasnt included in the price, I would prefer that it was included but finally it doesnt matter.

This was the last part of our trip and we had an early flight next morning. It was just perfect since we parked a very nice bell man was ready to take care of our luggage and parked the car right after that. Luis at the frondt desk was nice enough to get both of our rooms together (travelling with 3 kids and nanny for 1 week) and told us all about the hotel in the meantime my wife order coffee in the lobby bar and it was really good!! Next morning we need to be leaving at 7:00 am, breakfast was complementary (part of my reservation, I do not think is every guest) option foe everybody and it was really good aswell they, staff was making sure we all something we liked and they even made me a Cecina Omelette (dry local meat) that it was amazing! Location is great, 10 mins and you will be satnding in line to check in for your flight and if you are not flying but just in town for fun, these place is a great ojne to stay in!

This was the last part of our trip and we had an early flight next morning. It was just perfect since we parked a very nice bell man was ready to take care of our luggage and parked the car right after that. Luis at the frondt desk was nice enough to get both of our rooms together (travelling with 3 kids and nanny for 1 week) and told us all about the hotel in the meantime my wife order coffee in the lobby bar and it was really good!! Next morning we need to be leaving at 7:00 am, breakfast was complementary (part of my reservation, I do not think is every guest) option foe everybody and it was really good aswell they, staff was making sure we all something we liked and they even made me a Cecina Omelette (dry local meat) that it was amazing! Location is great, 10 mins and you will be satnding in line to check in for your flight and if you are not flying but just in town for fun, these place is a great ojne to stay in!

Convenient location. Helpful Staff. !!!!!!!!!!!!!!!!

Las habitaciones e instalaciones son excelentes

Las habitaciones e instalaciones son excelentes

Very nice and clean.

Hotel staff was very friendly and knew English, so it was very easy to communicate with them. Provided bottled water as well.

Hotel was overbooked was sent to a nearby hotel.

Nice hotel and staff as well as good food!!! I will certainly stay there again on my next business trip

Staff was great. Food was terrible.The bed was comfortable but the bathroom fixtures were coming apart. The place needs a renovation.

Highly recommended, clean rooms, will stay again when in the area.

Excellent location close to the Toiuca Airport good restaurant

Like everywhere in Mexico, I don't like their use of highly toxic cleaning compounds and strong scents. Courtyard could use the same cleaning agents they use in the USA, they work just fine. The front desk staff could refrain from wearing strong perfumes which will never be guaranteed to please all tastes. The new lighting in the dining room is cute but it is too direct into the eye. Light diffusers are needed. The newly restored restaurant has cheap metal chairs.

Hotel offers complimentary pickup / drop off to nearby offices. Friendly and helpful staff. Be aware of local practices - coffee/tea in the room is paid; vegetarian food includes egg or chicken.

Hotel offers complimentary pickup / drop off to nearby offices. Friendly and helpful staff.Be aware of local practices - coffee/tea in the room is paid; vegetarian food includes egg or chicken.

This is a nice and very clean hotel with an excellent breakfast buffet. I had one strange problem - although the weather was cool outside, my room's climate control would not bring the temperature in my room below 26 C (79 F). However, the staff cheerfully moved me to another room. And then, one day later, the same problem happened in my new room. So, I was moved to another room. Other than these two oddly coincidental problems, my stay was perfect.

This is a nice and very clean hotel with an excellent breakfast buffet. I had one strange problem - although the weather was cool outside, my rooms climate control would not bring the temperature in my room below 26 C (79 F). However, the staff cheerfully moved me to another room. And then, one day later, the same problem happened in my new room. So, I was moved to another room. Other than these two oddly coincidental problems, my stay was perfect.

The staff here are fantastic! So helpful and friendly. Can’t say enough about how much they helped when we arrived. I find breathing extremely difficult here. There is definitely something that makes breathing difficult. They saw I was in distress and we had 3 people helping us to our room. You just don’t find that kind of help in most hotels. King size bed in very large room. Excellent place to stay if you are staying overnight for connecting flight.

Breakfast at the hotel was terrible

Easy access, great service by staff, no elevator, easy parking