Room was large and very clean.

We booked the stay here as we've stayed in the past and really enjoyed the pool at night to relax and hang out. Unfortunately, the hotel did not notify us via their website or the hotels.com website that it was going through construction and was closed. When I mentioned it to the desk agent, Navaeh she was snotty in asking where I booked my trip stating that she wanted to "cover all her bases". The issue is that the Hotels.com site and the BW site do not have anything about this amenity being closed. When I called BW direct (not the hotel) to book a room and test them on the availability when they were asked about the pool on site being open they said they had no info that it wasn't. It would have been nice to know before as we would have stayed elsewhere. In addition when I checked out the same desk agent recognized me from the day prior and was snotty again when I went to check out. She looked at me and said "Keys". I said I left them in the room, I just need a receipt please. She handed it to me with a snarky here you go. No thank you for staying with us, etc. The elevator is missing buttons and directional arrows as well. The button is an issue as someone could put their finger in their and touch the wires.

Loved this hotel! Great location, everything was clean and very new. Breakfast was perfect with a lot of options and had a nice attendant who was refilling everything. I’d prefer a hotel which offers recycling and also not using plastic one use bottles for shampoos, etc. but I’d definitely stay here again!

Great place! Uneventful: which is what we love!

Would stay again

Love that needed keycard for access to side doors and pool area made me feel safe staying with my children knowing nobody could open the door right outside of our room. And having children I was relieved knowing there was a door and then gate they need room key to open to access the pool. The breakfast was average nothing fancy. If traveling with kids there was a splash pad across the street.

Love this place. So staycations here 4 or 5 times a year. Chill at the pool!!

Only thing to make it better would be to start breakfast at 6 instead of 7am.

crisp clean hotel, comfortable bed, friendly staff

Great location for a quick overnight. If you haven't been to Fountain Hills before, it's a great location to stay to be near the fountain. Path around the pond there is also very peaceful.

Although a little out of the way, it was well worth the trip, relaxing and enjoyable. The continental breakfast provided some choices that could be warmed up in the microwave. The beds were comfortable. I can highly recommend this hotel.

Updated and tastefully done. Walking distance to resturants, nice staff

Easy parking with a boat. Clean. Friendly staff

Nice place

Great rooms, great location, and great price. The beds were very comfortable and the ac worked great!

The staff was courteous, room was clean and cool temperature was awesome.

Nice place a few minutes walk from the fountain park and restaurants.

This hotel was very clean and the room was comfortable/quiet, just what we needed for a relaxing evening. It's conveniently located to restaurants and is across the street from the Fountain. The hotel staff was very pleasant. Great place!

They said breakfast on first intro and unless you checked amenities you didn’t know it was continental. I choose my hotel on whether breakfast is included. Also, the sheets had pilling and was uncomfortable.

Jason was amazing following through with our room accommodations. Our guests loved the view of the fountain from our room window. Thank you again Jason! Sharon Hamilton

Advertized had casual restaurant but do not. Staff not knowledgable about seeing fireworks from hotel. Breakfast hours on internet state 6:30 but door of breakfast room stated 7. Need to update social media tobe correct!

I recently had the pleasure of staying at the Fountain Park Motel and I must say, it was an experience worth sharing. From the moment I arrived, I was greeted with warm hospitality that made me feel right at home. The rooms were immaculate, spacious, and well-appointed with modern amenities. The bed was comfortable, ensuring a good night's sleep after a long day of travel. What sets Fountain Park Motel apart is its prime location. It's nestled right next to the beautiful Fountain Park, providing a serene and tranquil environment. Waking up to the sight of the park was truly a delight. The staff deserves a special mention for their service. They ensured that our stay was comfortable and hassle-free. In terms of value for money, Fountain Park Motel is a clear winner. With its top-notch facilities, good service, and prime location, it offers a high-quality stay at a reasonable price. In conclusion, my stay at the Fountain Park Motel was very satisfying. I would highly recommend it to anyone looking for a comfortable and convenient place to stay. I recommend that you request a room with a view of the park and fountain. I look forward to my next visit!

Check in was a mess, no site map, no helpful suggestions, no explanation of anything such as where you would find the breakfast area. There was no complimentary coffee of beverage of any kind in the lobby or other common areas at the time. The coffee offered with the continental breakfast was weak and terrible. It's the only hotel out of many these past few years where people were barefoot in the food area. I honestly can not say I would stay here again.

Thanks for keeping our rooms on the same floor

Everything was great

Great place to stay.

The stay was fine until we were woken up in the middle of the night with ants biting us in the bed. We looked around and there was and all throughout the entire room, multiple ares in the floor, the counter and the bathroom. We went to the front desk the next morning and all they offered us was some spray, sleeping in the same room you just sprayed bug spray is dumb at best, and this was the only solution they offered. Extremely disappointed in the situation and how they tried to handle it.

It was good for the price. But the first room they put us in had a floor transition broke going into the bathroom. My wife caught he foot on it and bruised her foot and tore her shoe. We took a picture of the floor and took it to the front clerk and she put us in another room. They offered no compensation.??

We love this property. Nice rooms, nice breakfast, pleasant staff, central location, AMAZING value. Soothing pool and hot tub too.

Quiet atmosphere, within walking distance to the fountain and a few restaurants and free parking on the premises.

The room had nothing in it. No information, no pen, paper, book with rules and times for pool, check out , breakfast... Ice machine didn't work. No available list of restaurants or things to do in the area.

Excellent stay!