First, the staff are great they cannot do enough for you. The place has excellent reviews but with a one year old we had to reconsider and relocate. It is apparent that hotels.com has some facilities listed which do not exist, which give the impression of a full service luxury hotel which unfortunately is not the case, (eg, 24 hour reception, bathrobes and slippers in the room, pool umbrellas, snack bar, children’s playground are all listed but don’t exist). Also, after breakfast and until the restaurant opens again at 5.30pm there are no open facilities here, and considering the remoteness of the place this would have been difficult to for us to manage with our toddler in tow. We were also disappointed in the room furnishings itself although I think we had managed to pick the worst cabin on the lot - where others looked roomy and light with big windows and fully furnished patios, ours was dingy and dark and our ‘furnished patio’ was three rusty, uncovered iron chairs that were uncomfortable at best and dangerous at worst. I was told repeatedly that if I’d checked their website I would have known all this, and they claimed that hotels.com is not a reliable source of info! I have stayed in many budget hotels and lodges of these types, and they are fine if you are not paying over the odds - however, at £200 per night, this is far below the standard I would have expected for this price.

The grounds including the garden and pool were beautiful. The service from the staff was excellent. There isn’t very much in the area that is within walking distance.

The gardens and grounds are beautiful and the restaurant is wonderful. The staff was super helpful for anything we needed.

We loved

The hotel is cozy, the landscape is beautiful and the staff are always ready for assisting with any need. Great hotel

This hotel will forever be one of our all time favorites. I knew from the reviews that it would be great but our stay superseded all our expectations. We stayed at Casa de los Cipreses and we really enjoyed it. The house is perfect and spacious and so clean. The breakfast was wonderful and the dining experience was excellent. It felt like we had our own private chef as he was flexible with our dining request and the food was simply delicious. The staff made our stay memorable. They helped us organize our last day as we had quite a bit of time between the check out and our flight out of Mendoza which was at 9 pm. They scheduled a lunch at a Bodega and arranged for a private tour of the city and a drop off at the airport. We really were very grateful for all of their help and kindness. I don’t know how a hotel manages to create such a winning combination between the actual property and the staff but the owner sure has. Do not hesitate to book this property should you be in the area, I promise you will be forever pleased with your memories.

It's difficult to improve on this beautiful property. The uniqueness of the park-like grounds, the tasteful period rooms within the classic casas, as well as the exceptional staff (Cecilia, Giuliana, Shannon...), all contribute to make this undoubtedly a repeat visit. I look forward to returning to this wonderful retreat in a perfect setting in Mendoza.

Beautiful site within a residential neighborhood. Great on-site restaurant. The staff could not have been more helpful and friendly