Indian food every single day. No sea food either..

Okay stay at the hotel. Encountered both amazing and rude staff. Food was really good. However had to queue for some foods during breakfast.

Many staff members dont speak English. It was difficult to make them understand your needs

The hotel is alright,maybe not 4 stars,more like 3. Pools were quite dirty,the water was greyish ( you couldn't see the bottom) and they let people swim with clothes on(!),someone even had shoes on while swimming. Food was ok..not a lot options for children at the dinner. At the dinner many times we got our drinks after we've already eaten,so quite slow service. Evening entertainment was really nice and fun. Room was okay,some parts of the room oldish but the bed was good. We got one big problem when the hotel let scam taxi driver in to the hotel,who lied about being our ordered driver. So we got up for wrong taxi who wanted us to pay when we discovered he was not our driver. We was able to sorted out but the hotel should pay more attention who they let inside the hotel.

The beachfront room, white sand and the staff everywhere. Food was very good and all the vegetarian options. Chef Kamal was very accommodative for the special requests.

Beautiful setting.

Very pleasant stay. Brilliant foodoptipns at a choice of restaurants. Good nigjt entertainment and felt very safe. Brilliant place to stay and will likely be returning

We had an amazing stay at this resort. The place was clean and VERY well kept. Staff was plentiful and all made sure that we were comfortable and happy. Rooms were good size and supplied with drinking water, refrigerator, safe, etc. The food was all-inclusive including alcoholic beverages. Breakfast, lunch, dinner, BBQ, all served on time with lots of choices. There were seven of us with different tastes, allergies, and dietary requirements and the menu met all of them. They served plenty of fresh fruit, egg free breads/desserts (a couple of people in our group could not have eggs and were happy to see a choice of items without them), meat choices, and vegetarian dishes as well. Fresh juices with every meal (pineapple being my favorite). There’s a pizza station, ice cream station, and a bar near one of the many pools. The grounds were well kept, pool kept clean, water aerobics sessions were fun, and nightly entertainment, along with a beautiful beach. This is not a new property but WE ENJOYED ourselves and would return. Also, treat yourself to a “four hands body massage “ where two massage therapist work on you at the same time- WONDERFUL!!!

We lost our glasses and received a run around from management without resolution. Keep possessions on you.

Good food, pool area and beach. Decent rooms. Most staff were friendly, but we were not satisfied at all with the “service” from the manager called Anderson. Very unhelpful and was not willing to search for solutions to a small problem we had.

Large resort with big pools, nice clean beach and plenty of food selection

We stayed here for 9 days and I have not enjoyed another resort as much I have enjoyed southern palms, the food, staff, rooms, location and service is amazing. I could not fault it one bit and I will definitely be coming back. Thank you to the staff and management at Southern Palms ♥️

FOOD IS EXCELLENT they are rigid when you receive guest who want to visit you.We were given specific few hours the guests can stay at the property and when you see them after 10 years . we were ready to pay for what they consume but made us uncomfortable . overall experience very good

Lovely hotel! We had a great time!

The staff are nice and friendly. The entertainment is too loud and noisy every night until 11:00 pm.

I had a good stay, after having to complain about air-conditioning not working and wi-fi signal isn't strong enough for inside your room. When the place is at maximum capacity there is no wifi accept in the recession area

Beautiful property, and amazing staff. Great food and drinks, very satisfied. Went with my new Fiancé and had too much fun. Ocean front room was great, comfortable bed, hot shower, impressed!

We loved the property itself! Rooms were amazing and we enjoyed the beach and the pool. The only complaint we have is the food. It lacks options and the same selections are served everyday. It lacks variety so you get tired of eating the same things. Absolutely loved the romantic dinner on the beach and the food within that was absolutely delicious

My family and i totally loved the place. It had a ll amenities with friendly and supportive staff. I would definately come back ☺️

When we arrived the fist day we were instantly greeted by staff and our bags were taken which was great. Check in was smooth and while headed to our room staff explained where everything was on the property. Now we had a long 24 hour flight to come to Diani so we had a bite to eat and walked to beach. By 9pm we were ready for bed, however there was a party right under our balcony until midnight. We called the front desk and explained to them that we were exhausted, they said they would call right back. 30 minutes later i called back to follow up. She said the party would be going until midnight but she would have the manager call back to see if there was a new room to switch to. No one ever called back of course. The next evening we were having dinner ar the buffet style restaurant, when we got up to get our supper the manager was yelling at the employees, about who was on what station. Right in the center of the room. I felt so bad for the staff. When we got back to the room another party was going on however i already knew if i called there wasnt going to be anyone to help me. Out AC leaked on the smaller bed, when i called about that they said they would send someone out but no one came so i had to share a bed with my roommate. The pool was filled with bugs that will swim and attach themself to you but that is no fault of the resort, and when u walk the beach it will not be in peace because many people will come to sell you things and excursions. Overall 3 at best.

Very beautiful

Southern Palms may at first glance look modern day hotel but it is outdated built in 1990’s perhaps and lacking finesse. Rooms are substandard with minimum facilities & you are charged for every extra luxury! There is price dripping- room safe rental, extra charge for additional bottles of water, no iron facilities. Any service required from staff took a long time before responding! Meals were more catered for Indian tourists & could be repetitive. Personally I would not recommend this hotel if you are from overseas and not local Kenyan!!

The property hosts wedding which makes lot of noise and mess for other guests Music doesn't stop until 2am and they serve the same food for lunch and dinner The hotel won't tell you they have a wedding, means stay will be very noisy Try to avoid this hotel

we enjoyed our stay not the first time . unfortunately they don't provide slippers/ food was ok but no nyama choma. we where restricted to whatever was available.

Excellent resort with good facilities. Wi-Fiwas poor as it kept disconnecting.

The staff are excellent especially Mwasha and Elias

Loved the food spread at every meal

All inclusive food and drinks were very good especially Food was good quality. Staff very helpful.

Huduma Murwa, Hoteli Safi, wafanyakazi wapole na wenye heshima tu, mandhari kemkem. Kweli lazima tena nije Diani kwa ajili ya uzuri wa hoteli hii!!!

This was a beautiful resort. The pools and grounds were well maintained. There was abundant staff and all were welcoming. We felt very safe at this resort and well taken care of. The food selection was good and they had many different options available. The only thing I didn't care for was the people asking to buy products while relaxing on the beach. There likely isnt much the resort can do about this and there was security around, but it didnt feel relaxing to be asked to go shop when you just wanted to listen to the ocean waves. Just noting for others to be aware of this. I would highly recommend this resort and the ocean front room was beautiful!

Positive: Nice hotel with very nice personal. Each evening different animations (bingo, accrobstics, regionsl dance groups....). Animators are making a lot to entertain. Nice spot to Diani Beach. guests. Negative: hotel is strongly dedicated to indian guests (buffet, music...). Netflix & Amszon Prime are proposed but never able to dial in. Free chanels only sport and indian TV.... Nevertheless, you can have a great stay by changing sometimes the place to eat and making very nice visits beside a safari....

- Wifi was unreliable - had to ask for fresh towels for my room. Otherwise I assume the expect you to reuse the same one. -Appearance of the bedroom was a bit deceptive compared to pictures on websites. - Friendly staff they were awesome, helpful and trustworthy. - Not a good location for a young couple (35/48 we found the entertainment Boring and like child’s play) Good location for those with children. -Stained bed sheets were disturbed, pen marks, dried blood etc. -Food was good but redundant. -No iron in the bedrooms, staff will assist you with ironing for a fee. At the end of the day, I wouldn’t book again. It just wasn’t a fin time for me.