The website needs to be updated I paid over a 109 dollars to swim and everything was either broken or out of order. Prices should be dropped for future guests until your hotel is up and running properly for the people who respect your hotel. Cable was excellent though. Ac sucked and the bathroom vent was also broke.

The staff was not helping at all Breakfast said from 6 -9 and at 7:45 the person not cook anymore and was nothing left all people waiting for more she said it was no more Swimming Pool not open Fitness center oit of order Ladys restroom out of order down the lobby Room door didn’t close all the way Not recommended

Roachs in our room and on the breakfast food. Noisy neighbors in the hall.

Melissa had fresh ice cold water available at check in and popcorn. The carpets were extremely dirty they needed to be deep down cleaned, shampooed, or replaced. The breakfast all microwave made eggs in bag, sausage links, packaged sausage with gravy. The only fresh thing was the waffles you could make yourself.Marylou was kind at check out.

Rooms window was leaking water all over everything, ac when it worked sounded like was going to blow up it was so loud. Lost power at 3am lost cable at 1am had people above us who would not stop running after repeatedly asking front desk to address the issue. No breakfast

Room had a musty smell and the tv didn't work.

The room was very neat and clean. The management team was informative and very respectful.

Reserved for overnight fishing trip. Got there late, and front desk was great and prompt. Got to the room at almost 2am, after fishing all day in a nearby town. The bathroom ceiling was nothing but mold. There was a dirty wash towel in the bathroom on the floor between the toilet and shower. There was dried urine on the toilet seat.... Now again 2AM, and we were more tired than pissed. We have been in some shady places, so decided, the beds were clean, and we are only getting 4-5 hours sleep so time to crash after cleaning up. In AM, went down to eat breakfast. No Juice, just water or milk. Eggs looked old, hashbrowns were torn apart and sausage was gray. McDonald's it is. And when we went back to our room to pack up and go, both our keys were deactivated. Fully disappointed in a chain that has been good in other locations. Fully disappointed in Hotels.com in the rating applied, and in me for wasting my built up credits to lower cost.

I love that they allow dogs because I was able to go to the beach with my furry baby 🐶🏖️🌊

Peaceful and laid back

Beach not to far a drive away

The ac was a little loud. Besides that it was nice

Nice hotel. The rear parking area is not lighted and thus very dark. Nice clean room with comfortable bed. During the rain I could smell musty pet odor. Just a little, only during the rain. Out of waffle batter for breakfast.

We came to Bay City to spend some time at the beach . The staff is extremely friendly and helpful! The breakfast was great. The security doors did not work with key access but other than that we really enjoyed our stay! This is the BEST SMELLING hotel I have ever stayed in! I will stay here again!

Recommend excellent hotel

The worst people i've ever dealt with

Let me start by talking about your front desk person, Mary, there in Bay City Texas. I called the day before because I had a request that required me to be in the room prior to 3:00 check in time. It was my daughter's wedding at 4:00 and I knew that 1 hour would not suffice I called and asked if there was anything I could do to get in there at least an hour prior to three. Without hesitation not only does she help me out and was very professional and considerate and doing so, she called me that same day to advise me that she was able to have my room cleaned prior to 2:00 and I would be fine to go in at 1:00. I've stayed in Bay City many a times this was my first time in this La Quinta. I'm always looking for comfortability, safe place, and of course a great price. Not only did I find that at this La Quinta but it's a bonus I got an awesome employee really interested in what I was concerned about and helped me out. Great going La Quinta!!! I know where I'm coming from now on. Thank you Mary for taking good care of me. And thank you La Quinta for hiring people like Mary it shows that you're interested in what we as customers want and need and you're doing it!

Everything was good

Staff was awesome!!!

Clean

Breakfast was severely lacking from previous visits. Rooms were stuffy and humid. Blood stain on a sheet. Landscaping looks like no one cares. Towels like sand paper.

The service was good. The breakfast was good

Great stay. However, bed pillows had a distinctive order, unpleasant.

The room smelled terrible when we entered so I had some air freshener spray in my bag and used it. It helped for a little while but by morning the room had a funky smell again. The bathroom was not clean and the coffee pot still had the used coffee from the person that had stayed there before us which was extremely gross! The toilet backed up and the person at the front said they could not help because sobering ride had the only plunger they had already. It was only when we asked for a full refund so that we could go someplace else that she offered to try to find a solution. A working toilet really is a bare minimum requirement of a hotel stay and as a guest you should not have to feel like you are being too demanding requesting a solution to a backed up toilet. There is a Walmart located maybe a 3 minute drive away with all the plungers needed to fix that. It was an interesting experience. We chose the La Quinta because we have never had a bad experience with one but……I guess there is a first for everything. My husband and I did get a comical story to tell….a 3 floor hotel, 1 plunger and no maintenance person hahaha….. but not funny really. Ohhhh and the bathroom on the main floor had no paper towel and no soap and no sanitizer….. cleanliness here left a LOT to be desired! One last comment my husband would like to add is the overall attitude of “customers…. It is too much to bother with you! Can’t you see I’m trying to surf my phone in peace?!”

Lights in rear of building parking area not working. Dark, next to street, prefect area for breakins or robbery. Out side building door on end of building not locking. Had a couple upstairs of our room with a kid that kept running in the room, woke us up. Wife called desk, desk person could not be bothered to call the room upstairs and ask them to keep down the noise. It sounded like a herd of elephants. Toilet seat very LOOSE, and my wife is disabled, had trouble staying in place.

Have seen roaches two different times staying at this hotel.

Not big enough signage in front! Almost missed property every time coming off road.

My door did not stay closed you could just push it right open went to the front desk told the lady and she said I’ll let our maintenance know

Spend the extra $30 and stay at the nicer hotels. We always stay in La Quinta's and love them but this one was dirty. The bathroom had new towels out but didn't look to have been cleaned otherwise (mirrors, shower, sink), there was mold all in the shower, the bedspreads had something black all over them, the floors hadn't been vaccumed and the breakfast buffet was a joke.

I was surprised how comfortable the beds were and clean it was for such a good price. The breakfast was standard but good with eggs, waffles and hash browns. Will stay here every time I'm in town.

We chose La Quinta for it's location but that is the only thing it has going for it. The building looks ok from the street but as you approach you can see all the trash. The flower beds are full of weeds and trash no nice looking landscaping anywhere. The lobby was fine, seemed to be acceptably clean but plain and worn. The lobby bath room was dirty and out of supplies. The faucet didn't work and I had to shake the water off my hands as I walked back to the front desk. The second floor hallway was terrible, stains every where and it looked like it hadn't been vacuumed in days. Turns out they only clean on Tuesdays and Thursdays, scary. At some point a lady got sick and vomited in her room out into the hallway and the cleanup of that was not good. The smell and stains on the floor and door remained until we left. Our room was not good! Stains on the carpet, bedspread and sheets. Bathroom had mildew stains and hardwater deposits everywhere. I was afraid to ask about the stains in the grout around the toilet. The AC worked but not well, loud and slow. The chair at the desk was broken, you could only lay down in it. The alarm clock had melted at some point and none of the charging ports or receptacles worked. We unplugged it so we wouldn't burn down the hotel. The sink was broken and wouldn't drain. We ran out of TP and they wouldn't bring it to our room. The mattresses were comfortable. The ladies at the front desk seemed like they wanted to help but they were overwhelmed.

Friendly atmosphere but room was not clean. There were dead roaches in bathtub, trash and someone dirty socks under AC plus the bed sheets on one of the beds didn’t smell clean. They were dirty.