The staff made the stay memorable because they were so helpful and friendly.

Great breakfast available

I booked this hotel a while ago because my son had a tournament in this area however the tournament was canceled and I thought that I canceled the reservation. Unfortunately, I did not. I contacted hotels.com two days before the day that I was supposed to stay asking for help. I contacted hotel.com because I made the reservation through them. Hotel.com tried to contact the hotel to see if they allow a waiver and cancel the booking without penalty. A hotel representative stated that the manager was not available. Hotels.com tried to contact the hotel's manager for 2 days, but they were unable to reach him/her. And of course, the hotel charged me $222.50 for a no-show. I do not and would not recommend this hotel!

The bathroom had an unpleasant odor.

Breakfast was lacking (although clean and well taken care of). This had to be one of the very worst “free” breakfast I’ve ever had.

Hotel was clean, staff was friendly and welcoming. I spent one night and we definitely stay again if I’m in this area.

Stay was average. Older hotel. Smoking area right outside the exit door & room was one level above smoking ashtray. I did not realize why I was smelling cigarette smoke until check-out and out of curiosity check the exit door and discovered the smoking area. All smoking areas should be at least 15’ from exit/entrances.

The staff is amazing. Everyone was friendly and quick to answer questions and offer assistance. Our room was clean and comfortable. I will definitely return. Also located very conveniently to food and shopping.

The

I have no idea why this hotel is so expensive, or so highly rated by guests. Our room was not been really cleaned by anyone's standards--the counters were sticky, the bathroom floor had not been mopped in so long that the tub mat was full of dirt from me simply cleaning up a little water on the floor after my shower, there were tons of cobwebs near the air conditioner and window, the window was absolutely filthy. The room was incredibly dark, the air conditioner barely worked, the fridge wasn't cold at all despite being on the coldest setting, the internet was out for most of the night of our stay so I couldn't get any work done, and the toilet was so low anyone over 5 feet tall would have a difficult time getting up and down. Staff was friendly enough checking in, but morning staff was dismissive and rude checking out. My family would definitely never stay here again. Simply not worth the expensive rate.

Overall good but toilet was a little hard to flush. Fortunately, it did work. Staff is excellent.

Room clean and smelled very nice

The cleanliness, staff was very professional and accommodating.

The staff was friendly and accommodating. Very clean.

Would not stay again if i was planning on being there during the day. Housekeeping was EXTREMELY loud in the rooms banging stuff around and yelling to each other from opposite ends of the building. The walls and doors are very thin so if you are a light sleeper, your car parked next to an all night rave might be quieter.

The location is great! We recently traveled for a weekend football game with family and friends. There are several restaurants close by. Our room was great! The AC worked amazing! The ONLY complaints I could have are the overall cleanliness could be improved. Our room setup was perfect but the bathroom wasn’t super clean. There was a very strong marijuana smell when you got off the elevator on the third and fourth floor but was gone by the second night. The hot food breakfast options both days weren’t great but the muffins were good.We travel frequently and will be returning if ever back in that area. It met our needs. However, if you are booking based off superb free breakfast and immaculate cleaning, you may want to book elsewhere.

Clean hotel near restaurants and shopping. Front desk associate on Saturday August 19 was very friendly and helpful! :)

I loved the room, the quietness, the staff was great and the location was great. My second visit to this hotel.

Room was very clean, housekeeping great, front desk very professional and nice. The breakfast was a added bonus. I would definitely stay again. No complaints!

positive experience

The hotel was clean, quiet and close to many stores and places to eat

I enjoyed the hotel, the only thing I was disappointed in was that tiny pool...very small. Other than that, it was nice

Room was clean snd comfortable. Breakfast exceeded expectations. Quiet too! Nice stay

Super

Clean

Nice stay.

The room was clean and quiet

Excellent experience!

I was hoping to use the pool, yet it wasnt available. Everything else -easy 10!

Pretty nice area and lots to do around it

Adjoining room had very noisy and rude people. Slamming doors, barking dog. The hotel was not full so at least they could have left an empty room between guests to allow for a more restful stay.

Super clean and convenient, would definitely stay again.