Right off the highway, very convenient!

We picked this hotel for a quick one night stay while passing through on vacation based on the 8.6/10 rating it gets on Hotels.com. Maybe we just got a bad room but I don’t know how it is rated that high with how rundown this place is. We wouldn’t even let our son take a shower due to fear that he might fall through the disgusting tub that was caved in towards the middle and the floor outside the tub was falling through to the point we had to avoid that part of the bathroom while walking. I have included pictures of the floor for reference. If you just need a picture lace to sleep for one night I guess it serves that purpose but just hope you don’t need a shower and beware of the floors when walking in the room. Honestly I would sleep in my car next time instead of staying here.

Always friendly. Always clean. Very convenient

Friendly attentive staff. Nice, well appointed breakfast bar.

Nice

The property was very well kept and the room smelled very good and was very clean! Definitely a plus! The front desk clerk's appearance and customer service skills were very poor. She gave no eye contact and rambled under her breath the stay's details. Other than that my stay was a great one.

It was awesome this will be my go to stay.

First room we had smelled and had a bug. The worker at the desk was very nice and moved us to another room without question. No bugs but the room had a smell and damp feel. It was late and we were tired or we probably would have left. Breakfast was ok, not a lot of options though.

everything ok

a bit of noise

I had reserved an accessible room, but did get that - it was super late when we arrived and I did not care to request a room swap. When we got into the room, it was frigid, the thermostat was set to 64, so we adjusted it and it took a little while for the temperature to raise to what we were comfortable with. The pillows were awkward squares, not your typical rectangular pillow, I guess they shove the stuffing in to make this neat little square pillow? It was interesting. The tub bottom had scratches and discoloration that looked like a red rusty color. We went for breakfast about 845am and when we got down there we were the only ones then more people started to show up but there was not enough waffle mix left to make any waffles, there were no bagels for the cream cheese supplied and no gravy for biscuits supplied, so I made an egg and sausage biscuit sandwich. The little interaction we had with the staff they were very polite and professional, overall the stay was fine, not great, but it was fine for the overnight trip needed on our road trip.

It was close to everything

Quiet

Friendly people

Love it there would definitely recommend and would definitely stay there again

Place is well kept. Nice and bright. Good for an overnight stay. Also quiet and safe. Restaurants and stores are only less than a mile away.

Nice spot quiet

Great over night stop. Easy access to I-10, easy check-in & comfortable room. Breakfast wasn't anything special.

Room smelled musty and moldy. A/C unit was not working properly.

My stay was wonderful at this property Front desk employees Brian, Iyene,Doty offered excellent customer service.

Great staff

Good one night stay.

There was a roach in our bathroom.

Room was horrible, stained tub, and place had a mildew smell

Was okay for a one night stay!!

While I have stayed in worse, I was far from impressed with this hotel. Several items needed fixing or better maintenance. The bed actually squeaked, which I haven’t experienced in decades, so I guess the box spring had literal steel springs inside. Though the bed looked modern on the outside and was comfortable enough, we weren’t still awakened every time we moved by the squeaking. The rod on the blackout curtain had come off of one side, so it was hard to close them properly for privacy; we had to prop up the rod (which was left on top of the air conditioner) lot finally keep the curtains closed. The bathtub faucet felt like it was going to come off in our hands whenever we touched it, and the only way to handle the high humidity in the room was to keep the air conditioner at 70 degrees. We were only issued one key and had to sign that we pay $5 if we failed to return it. The breakfast of sausage and eggs ran out of sausage by 7:30 am. I asked for a printed receipt and wasn’t given one. Basically, they need to invest in a good remodel if they continue to charge the prices they do. I don’t think they deserve the Excellent rating they have and they charge at a rate as if they do.

Staff was super friendly and accommodating.

Wasn't sure how Quality Inn would be but was pleasantly surprised how nice it was. Will stay again.

Very little food on buffet and no juices. Very little left in hot plate, very unappetizing. Only muffins available or oatmeal and cereal.

The hotel is an excellent value. The staff is very helpful.

Check in was a breeze! Staff were very cordial and the property is well maintained. Would recommend!!

This was my first time staying at a quality inn and im mad bc ive been missing out! The girl who checked me in was super nice, professional and accommodating. The room was nice, spacious and clean. I left super early and there was someone actually at the front desk. Highly recommend and will definitely stay again.