The location of this property is perfect! Everything is easily walkable. As a VIP member, we had early check in availability, however, they were did not clean the room in time as told us to come back in an hour, we came back in 2.5hrs and they gave our room away and had to downgrade us. I was not offered any of the VIP services included. The room was very basic, the shower and bathtub handles were completely broken (very hard to turn off and on the water). The body wash and shampoo bottles were completely empty. The staff were quite rude, and didn’t really care. There were two young women working at the restaurant bar who were very friendly and kind. Overall, I wouldn’t rate this hotel 5 stars and I wouldn’t stay here again.

It was absolutely perfect!

Quiet hotel in very busy central location

Got a room for two nights overlooking a garbage disposal center. Garbage trucks collected trash at 4am! Complained about the smell and noise. Nothing was done.

The absolute best location, right on the main square. It was perfect

Perfect location for visitors.

Great property in a perfect location. Delicious breakfast!

Great location and easy access to Old Town! Rooms comfortable and clean. Staff was friendly and informative. Parking was a little hard to find but parked in street for free. Very safe! Recommend!!

Just a fabulous and beautiful hotel within the old centre and within easy walking distance from superb restaurants and shopping malls. Highly recommend.

Excellent location and breakfast.

LOCATION, LOCATION, LOCATION This hotel’s location can’t be beat. They gutted several old buildings and connected them to create a hotel with many of the amenities you expect from a Hilton. Right in the old town WITH PARKING! Which was perfect for us since there is nothing better than a road trip throughout Europe. We got a big beautiful suite #355 with a view of the old town. Absolutely stunning. The only reason I gave such a low score…..the smell!!!!! OMG it was worse than anything I have ever smelled in my life. There was a drain in the bathroom and every morning a horrific smell best described as a sewer would come wake us up. We will never forget it. It is now our inside joke when something smells bad we call it a 355 situation. We did not complain as there is obviously something wrong with their plumbing. So, not much they could do other than give us another room. And since we were only there 2 nights, we didn’t think there was any point. We just got the hell out of the room in the morning. Now if it had smelled the entire day it would have been a different story. We hate to complain but that smell would have been unbearable for any extended period of time. Not sure if they have this problem in other rooms but if you get suite #355 you’ve been warned. All in all I would definitely stay in the hotel again. The breakfast buffet had everything you would expect. The location and the parking can’t be beat. I would just make sure I didn’t get room #355.

Bad view - else good

The hotel is located in the old town square, making it a great access to historical part of Gdansk. Breakfast was average and not worth the cost. Restaurant staff seemed little busy.

Great place and location

Veldig harde senger.

Great hotel, location and food

Great location. Clean , eco friendly, great breakfast. People are nice but front desk staff needs more training. Will definitely stay again.

We loved our room that looked over the main street.

Fair accommodation, but very pricey given staff attitude and services. Front-desk staff are very rude and do not have any hospitality mindset.

We are satified with our stay. The massage at Thai Moon. It was really amazing.

Overall good experience.

Nice and quiet, good breakfast, friendly staff, we can recommend this nice hotel in the centre of Gdansk!

Needs to be updated

Great hotel, with Super location and good breakfast

Nice hotel with all the facilities a tourist needs ( spacious room, nice bathroom, bar, restaurant ) centrally located and within walking distance of restaurants.

We enjoyed our stay at this hotel. The staff were friendly and the hotel was in a great location. The first room we had though was quite outdated so we asked the front desk for an upgrade and they were able to accommodate us. I’d recommend if you book to stay here choose an upgraded room. Otherwise our stay was quite enjoyable and the location was fantastic.

Lovely clean hotel, really comfy bed, staff so nice and helpful. Couldn’t fault anything. Thank you.

Most friendly and helpful staff, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had breakfast. Great value for money service was attentive and efficient.

Every thing was convenient and the staff was polite, friendly and helpful except for the barman two nights in a row.

Location was amazing The hotel was lovely but I found the rooms a bit plain.

Good hotel, but wrong bed. In my booking order and confirmation I booked a queen size bed. But the room had 2 single beds. I did not notice until I went to bed. I did not sleep well for 3 days. The hotel is ok. Very close to the main street of the Old Town.

Great location to city and near to airport