Greeted upon arrival, swift check-in, clean rooms! The breakfast is pretty good too.

The curtains weren't ironed in the room, the room wasn't cleaned on Thursday morning because the person said she didn't speak English when I left the room so she couldn't clean it or provide fresh towels. The phone was not working in the room, the pool was closed. The next day ants were in the room due to the rain, I was relocated to another room. Only 1 elevator was working...The lobby is BEAUTIFUL but the rooms are in need of major repair.

The staff was friendly and helpful, and my room was nice looking. The room smelled a little like body odor and air freshener, the fitness room also had a strange smell to it. I wanted other amenities like pool and hot tub, the website said the pool was not available but hot tub was so I booked in advance. When I arrived, both the pool AND hot tub were not available so I was a bit disappointed.

Our room was large and very comfortable. The tile work in the bathroom was pretty, but definitely could get very slick after we took a shower. The breakfast was great over the weekend, but definitely left something to be desired on our last day, which was a weekday. The elevator was downright terrifying. Only one of the two was working, and the one that was working, bounced the entire time it was going up or down. More than once as we were trying to get off, it would start bouncing again and would end tripping you. If we had not been all the way up on the top floor, I certainly would’ve taken the stairs. We also had issues with our key card to our room, it always turned green when we scanned it, but it didn’t unlock the door. Sometimes we had to try it 10 to 15 times before I would allow us into the room which was definitely annoying. Both of our keys would do this, so I’m not sure what the magical trick was to get it to work on the first time. Overall, it was a good hotel, very clean, and the staff was very friendly, we had a few issues, but nothing that would be a huge deterrent other than the elevator, which hopefully they get fixed.

We booked there for the indoor pool. Hot tub and breakfast buffet. The pool and hot tub were both out of order and they said hot tub was down for more than a year!!

Visited for the Renaissance Festival, the location was convenient, staff friendly, room clean and comfortable. Breakfast was good, eggs, sausage, biscuits and gravy as well as fruits and general cereal and such. Perfect for what we needed and great price!

Great check in but gave us wrong room. Had to move but staff accommodating! Got extra coffee. Very friendly staff!

Our HVAC stunk of mold!!