Location was good

Needs update. Little paint will help and update the bathroom

The property needs update. An little touch up paint will do a lot better.

T

They dont clean the room everyday and the room we got had mold in the bathroom. broken furniture in the bedroom to. The breakfast was nice and variated....not worthy the price

The hotel is conveniently located and overall good value for money. They were able to accommodate our family of 3 adults and 2 children in one room. The breakfast was very good. What we did not like was the excessive time it took to check-in - more than 20 minutes!! Also the lighting in the room was poor - no individual lights for the beds.

The hotel is conveniently located and overall good value for money. They were able to accommodate our family of 3 adults and 2 children in one room. The breakfast was very good. What we did not like was the excessive time it took to check-in - more than 20 minutes!! Also the lighting in the room was poor - no individual lights for the beds.

O hotel mudou de bandeira, mas o atendimento continua horrível. A experiência foi toda ruim, desde o café-da-manhã, passando pela cama “dupla” toda torta com um vão no meio, até as toalhas. Só que LEGAL mesmo foi o atendimento durante a pandemia: eu espero MAIS limpeza e preocupação com sanitização, mas eles cortaram para dia sim, dia não. Faça as contas: o quarto foi limpo antes de eu chegar não foi limpo no dia em que eu estava lá, e foi limpo no dia seguinte; quando eu já tinha ido embora. Parabéns aos envolvidos nessa ideia genial. Quando eu pedi de novo toalhas que não chegaram depois de uma hora, a resposta foi “pode ir buscar, se quiser”. Incrîvel.

O hotel mudou de bandeira, mas o atendimento continua horrível. A experiência foi toda ruim, desde o café-da-manhã, passando pela cama “dupla” toda torta com um vão no meio, até as toalhas.Só que LEGAL mesmo foi o atendimento durante a pandemia: eu espero MAIS limpeza e preocupação com sanitização, mas eles cortaram para dia sim, dia não.Faça as contas: o quarto foi limpo antes de eu chegar não foi limpo no dia em que eu estava lá, e foi limpo no dia seguinte; quando eu já tinha ido embora.Parabéns aos envolvidos nessa ideia genial.Quando eu pedi de novo toalhas que não chegaram depois de uma hora, a resposta foi “pode ir buscar, se quiser”.Incrîvel.

Unfortunately the staff for the check out was not friendly

Unfortunately the staff for the check out was not friendly

The breakfast was amazing, and the aérea very clean!Thanks

This hotel does not have Queen/Casal beds. They ONLY have rooms with two twin beds. If you book a double room with a queen bed they simply push the two beds together - which leaves a hole between the mattresses. It is very uncomfortable. I complained several times during my stay but every room is like this and there was nothing they could do except apologize. It is misleading to offer a double room when it is in fact 2 single beds. I chose this hotel over another because the other hotel didnt have a double room available the nights of my stay. Very disappointing.

This hotel does not have Queen/Casal beds. They ONLY have rooms with two twin beds. If you book a double room with a queen bed they simply push the two beds together - which leaves a hole between the mattresses. It is very uncomfortable. I complained several times during my stay but every room is like this and there was nothing they could do except apologize. It is misleading to offer a double room when it is in fact 2 single beds. I chose this hotel over another because the other hotel didn't have a double room available the nights of my stay. Very disappointing.

Check in was great . Staff are very friendly.Rooms are large.

Next time, I will not is it. Sheraton and tulip is much better.