Staff were lovely, accommodation basic but nice and clean perfect for couples

+The staff were great, all really friendly and helpful. The lady who cleaned the rooms was great. +The pool area was lovely and very clean. + Our check out was extended no problem by an hour and half, i think by the manger, who was really friendly and happy. + at the weekend there was entertainment poolside +The hotel were very responsive to any communication we sent before arrival +they offer a great transfer service to and from the airport and also can organise a taxi to the Old Town if needed. - there are alot of 'rules' - you only get 1 key and fob, meaning if 1 person goes home, or goes for a walk and others go elsewhere, the rest dont have a key or fob - there was no budging on this and it was extremely frustrating. - there was a minimum spend on card, which at this stage should be redundant as the use of cash is pretty redundant now. This meant you couldnt just get a bottle of water. - If you got a cocktail, you werent allowed bring the 'glass' poolside..eventhough the 'glass' was plastic.

3 single beds apartment (we had for 3 adults 2 regular beds and a kids one) which for 2 adults is not comfortable. In the room was saying 3 single beds (did not say it was a child one, one of them) Towels are changed every 2 days and if you need daily you need to pay. bedlinen changed once a week Had to pay daily to use an iron.

Both my party and myself enjoyed our stay at Natura. Nice hotel in an ideal location. I do think they should review their policy on their guests wearing wristbands and perhaps bringing in key cards for the rooms. However, our stay was excellent, good value for money.

Great place with a comfortable feel and basic accommodation. Staff were always polite and accommodating. As a group of 17 men, we were pre warned about behaviour, which I completely understand. We never had an issue whilst in the hotel. I would definitely go back with a group or family.

Really nice hotel. Nice and tidy and also the staff were friendly and the Eco side was a really plus!

We changed to thias hotel mid way through our holiday. Front desk staff were very helpfull, place was clean. Kitchen equiped with washing machine. It was quiet as we were there in November, Portugal itself was very clean and the people helpfull, we got lost the one day and asked directions, we were offered a lift back to our hotel by the young family, we will be visiting Portugal again. Thankyou

It's a lovely place. It's about 2km from the center. Great staff and the price is great. Would highly recommend

It's a lovely place. It's about 2km from the center. Great staff and the price is great. Would highly recommend

We got a wondeful apartment for a great price. Place was very nice and clean, nice pool and in the middle of the city. You literally have everything around you and the beach is about 10 minutes walking. We had a great time!

Rooms were good quality with air con which was definitely a plus. Cleaned regularly and well maintained. Good facilities on site. Enjoyed the stay.

The grounds, pool ,reception and restaurant/ bar area is very nice, clean and well kept. Appartments are dated and need updating and painting inside.

Staff were friendly. Very clean. We had an excellent stay. Great value for money

Staff were very helpful. It’s gearing towards being environmentally friendly, it was clean and well maintained

It was ok, but clearly needs cleaning and some furniture upgrade.

Lovely hotel, in a fabulous place. Great pool & bar area. Would highly recommend it.

Near to restaurants and the biz if you want it, nice and quiet at night, but a very friendly place.

Hotel was lovely about 10 mins walk to beach and strip staff very friendly room was cleaned every day pool was a nice size and there were always plenty of sun beds bar man and pool attendant Eduardo was always happy would definitely recommend this hotel

Clean nice tidy perfect for a long weekend overall fine

Good facilities for family holidays, unfortunately noisy at night

Been here before and would definitely go back again

Been here before and would definitely go back again

We got off to not the best start, as the hotel hadn't booked our transfer from the airport, despite having confirmed this with us a week previously. As a result we arrived at th hotel outside of check in hours, and so found the reception locked and had to call for a staff member to let us in. We had been assured on the phone while still at the airport that someone would be there to check us in, and while someone was on site we would have appreciated more immediate availability, especially since it wasn't our fault that we had arrived outside of hours. Despite the rocky start, we had a wonderful stay at the hotel-our apartment was spacious, the facilities were good, and the snack bar is cheap and convenient. The lady who works at the snack bar was always friendly, and the lady who checked us out was helpful. I would recommend this hotel, and would stay again

Second review fiven, sinceextended stay. Overall very good, but as sltated with all included for free should also include free wifi and safe which is room, which both require extra pay if used. Also, not being allowed to change to another same reserved room of same status when it was open, without paying change fee. Also couple recetionists seemed a bit pretentious, but still helpful when needed. Overall very good place to stay during low season when prices are much much lower.

The room was very big and comfortable especially for the cost. The staff were not the friendliness especially compared with the north of Portugal. They were pleasant but not friendly. Overall I would recommend this place as a nice cheap getaway. Got a lovely outdoor pool and the location is great.

The room was very big and comfortable especially for the cost. The staff were not the friendliness especially compared with the north of Portugal. They were pleasant but not friendly. Overall I would recommend this place as a nice cheap getaway. Got a lovely outdoor pool and the location is great.

Just got back from an amazing holiday to Portugal. Everything about the trip was fab. The place, the weather, the location and the accommodation. Had some reservations about the accommodation being too quiet but not the case at all. They played music in the pool bar area which was great and everyone was relaxed and enjoying themselves. Would definitely return!!!! Rooms very comfortable and have everything you would need, just wish we could of stayed longer!!!

Nice clean place but not recommended for families with young children , unfortunately during our stay they were numerous large groups of people making extreme noise from afternoon to early hours of the morning , so our children and ourselves couldn’t get a proper nights sleep which was awful , it happens 4 nights out of our 7 days stay I don’t blame the hotel but unfortunately other guests had no respect for others especially young children in the facility which I hope the hotel might take into consideration in future

Nice clean place but not recommended for families with young children , unfortunately during our stay they were numerous large groups of people making extreme noise from afternoon to early hours of the morning , so our children and ourselves couldn’t get a proper nights sleep which was awful , it happens 4 nights out of our 7 days stay I don’t blame the hotel but unfortunately other guests had no respect for others especially young children in the facility which I hope the hotel might take into consideration in future

First time visit to Portugal and found this a fabulous stay at Natura family hotel very friendly absolutely lovely site apartments were cleaned daily, large appartments with everything you need and all have balcony overlooking the pool. Excellent location for the strip and 5 mins in taxi to the old town. Would definitely recommend and looking forward to going back ourselves.

It was ok only thing I was really disappointed about I paid £150 more than last year and my view was a building site,the price I paid should have been inclusive

It was ok only thing I was really disappointed about I paid £150 more than last year and my view was a building site,the price I paid should have been inclusive