I was a little concerned about the condition and cleanliness of the room at first. Carpet in halls and stairs seemed old, and loosely fit. Pool had signage that maintenance was being done but it was still accessible. Water in the pool looked a little cloudy and hot tub was not hot. The ice machine on 2nd floor was broken. The room was clean but the toilet seat was completely off hinges. It was repaired after being reported. Also a picture had been removed and you could tell the wall had been painted around the picture. Nothing affecting cleanliness or quality, but not esthetically pleasing. There was a strong marijuana smell in hallway that made me uncomfortable having my granddaughter around. They provided a good variety of breakfast items and the breakfast staff was very kind and helpful. Overall was clean and provided a good night’s sleep. P

Hallways, staircase, and elevator were not cleaned the entire stay.

It was okay for one night. I wouldn’t want to stay more than that. If I had cleaned the room myself, I’d probably feel better about it. The room smelled dank- it had an old smell. I sprayed the room down with Lysol and was able to sleep okay. I typically stay at Hampton Inns, Embassy Suites, etc. The staff was meh. They don’t match online prices. I booked it online while I stood at the counter which made me unable to get my points. The staff wasn’t super friendly but not mean either.

Thank you for picking us up at the airport and taking us back early in the morning!

The front office staff was very helpful and kind. The room had a bad odor, but the bed was clean for the most part.

Everything was good

This is my second stay at Country Inn and Suites. It was wonderful as it was before! Quincy was so nice and friendly when I checked in. I had only booked for one night but my plans had changed. I explained to Quincy and he said not a problem we can work this out !! We got the room that has a living room and bedroom. We had our two grandchildren with us and it was great to get two rooms. Breakfast was wonderful the ladies that take care of it are so sweet and really make sure you have enough to eat. One morning they actually made me a waffle seeing I was tired from the night with the kids - it was so nice. The cleaning ladies work so hard in the rooms my room was meticulous everyday! Needed more towels they were delivered right away. The front desk people were also very helpful and nice. Coffee and hot water available all day long which i know I needed. It is located close to so many restaurants- Logan’s right there delicious steaks. My family knows where to stay when they visit Alabama to see my son look no further this is the place - County Inn and Suites !!

Very out dated hotel. No vending machines or soda machines those were all down. Place smelled when you walk in Very musty. You can hear people talking in next rooms, elevator dirty still never cleaned on day we left. Housekeeping opens door then knocks after she is standing in my room I told her you are suppose to knock then enter. Best part of the stay was the bed. Definitely won't stay there again..

Breakfast hit the spot, and my interactions with front desk were great.

Excellent accommodations for our family of four. It was really close to the Space and Rocket Center, shopping malls, and restaurants. The staff were very friendly and helpful. The breakfast was great!

The property has an off-putting smell. It smelled in the lobby, the hallways and even in the rooms. I can't put my finger on what it smelled like, but it was unpleasant. Rooms were sufficiently clean, but the bed was hard and uncomfortable.

The hotel was very clean everyone was very nice . Quincy at the front desk was wonderful had a problem with my AC he moved me right away! I will be definitely returning and have told my family about this Hotel . I have a son in New Market so I’ll be definitely returning soon!! Mary Jane Dudley

Terrible stay. Both beds had bed bugs. I didn't get any sleep I will never stay at this location every again.

The price and cleanliness.

Great time with family and friends easy travel

Easy and convenient for a one night stay as we travelled. What we expected for budget friendly and was clean, beds comfortable.

After a very long day of driving I was delighted with the comfort of the wonderful bed and choices of pillows!

Could hear the people in the next room talking, walls are paper thin. Pool water was very cloudy couldn’t see the bottom of the pool

I was coming from the west coast on a red eye and they would not let me check in early even though I booked on Orbit as a package. Shame on both Orbitz and the hotel for not providing southern hospitality. Makes one wonder why folks go into hospitality when they have none.

Very clean friendly staff and great hours on pool and hot tub

People were arguing and running the halls way late at night it was very loud

The service and staff were wonderful, but the hotel itself is in deire need of an update. The elevator was creaking and bumpy, to the point where we were nervous it was going to break down. The pool was murky and it didnt seem to have a pump system (or it might not have been working). There were ladybugs on the window sill and in the room. This was probably because you could open the windows! Im so glad my 3 year old didnt discover this, because we were on the third floor, and he is a climber. There was also a giant stain on the carpet of our room, and the beds were super stiff.

We stayed here for a weekend trip to the rocket center. We stayed in the king suite and it was very small compared to the pictures online. Our bathroom wasn’t clean, I had to clean the tub out myself so myself and children could take a bath. The pool didn’t seem very clean either. All in all, we wouldn’t stay here again. Cheap hotel, but gets the job done if you’re only needing a bed.

Excellent service and room! Highly recommended!!

Very clean and personable staff!

It was pretty clean. The gentleman at the desk at check in was very friendly. The tv was not working and the bathroom door did not close all the way. The lady at checkout was not friendly at all.

Windows open on third floor not safe for children limited food set out dirty diaper by the hot tub

I never have to worry when I check in. It’s always clean and fresh.

No plug in the bathtub, so no ability to take a bath. Housekeeping comes too early at 8a and if in room they never come back later to clean the room. not friendly at the front desk. front lobby smells musty.

My one big issue. I booked a room believing it would sleep three. When we got to the room it only had a king bed, no pull out couch for my child to sleep on. The only thing I could do was book a second room and hope Travelocity would cancel the first room. The front desk clerk did give us extra blankets to make a pallet on the floor.

We had a large group of family/friends. Our rooms were perfect and near each other as we requested. Pool/hot tub stays open until midnight and was a nice end to our busy days near rocket city. Staff were kind and helpful. Location was perfect!

Pool area was newly renovated. It was great.