Great place

The staff were accommodating and friendly, and nothing was a bother. The food in the restaurant was superb. Some of the best I have eaten in a long time. The location was terrific, as places to eat were right next door. The room had a great outlook. Unfortunately, not having lifts is challenging when you are 70 plus and your room is on the top floor. As I have already stated, I am not ungrateful, as the room had a wonderful view from the balcony.

Always great staying here. It would be great if they still had in room breakfast.

We have stayed in the apartments and the motel. Both very good value in a great position. In the heart of the town with takeaways and restaurants etc only minutes walk. Fridge provided. Balcony overlooking the ocean was lovely. There is a road between the property and the boardwalk but we didn't find it a problem. Only 3 stories but no lift and a little tired but well maintained.we will definitely stay again.

A clean and central place to visit

We booked a queen room and requested ground floor as there are no elevators. They did put us on the ground floor but with two single beds. We are a married couple on a romantic getaway so that was immediately disappointing and upsetting. My husband spoke to the manager who claimed that’s all they had available. We were also charged an additional $75 fee for the ground floor room. Of course no refunds so we just had to squeeze into the single bed which led to 3 uncomfortable nights of sleep in very hard and uncomfortable beds. The WiFi was unusable. I had to use my mobile data and ended up using it all since the wifi said connected but never actually did. They provide an ice bucket but have no ice machine. You have to ask the office manager for ice only during business hours of course. We were off exploring the lovely Bargara and Bundaberg during the day and needed the ice in the evenings, which of course we couldn’t get since the office was closed. The icing on the cake was when my husband stopped up the toilet, and when he went to the office to ask for a plunger the person was extremely rude. She said to my husband “in 15 years no one has ever stopped up the toilet so you must have put something in it that you weren’t supposed to” and the worst part is there was another guest standing behind my husband when she said this. Obviously we were embarrassed. In summary, don’t stay here. The patio was the only positive. Also no power if you leave the room so no ac when you get back

I enjoyed the stay

Magnificent views, ideal location

Great staff great location

The location of this property was great, with views over the water and really close to cafes and restaurants.

Excellent staff

Bigger TV be good

Nice and clean

I was really impressed with the cleanliness of the room. Bed was comfy and the aircon was so quiet I couldn't hear it! Ducted air so much better than those awful split systems. Restaurant is top class. Food was brilliant and coupled with view of the ocean and sea breeze it was a really nice dining experience.

good

Ben was very uncomfortable. Other than that, great spot.

Comfortable stay as always

Amazing stay. Would 10/10 recommend it to a friend. Great service, perfect views and very clean.

The minimum temp on the air-con is 22, if you go below this there is a warning that it will freeze up and drip onto the floor, the clean-up is at your expense. If you open the glass door to use the balcony the air conditioning is turned off, I understand we are all trying to conserve energy but really?

This accommodation was perfect for our needs. It was exceptionally clean. Smooth check in and lots of parking available. Perfect location too.

Our lights didn’t work so once that was sorted the air conditioner wouldn’t work

Place was fine for our overnight stay but would have really liked to have at least a toaster in the room or a microwave. Front desk lady was lovely

Great stay!

I was over charged on my stay by double. I booked through wotif and was charged for two rooms instead of 1. Kaceys refused to refund me even when wotif explained it was up to them to refund they refused. I would never stay there again due to lack of compassion towards mistakes made by booking companies they employ to get bookings. I never took ownership of the room refused it from check in they had so much time to at least come to an arrangement cancellation fee nothing just took $615 and refused to budge on a compromise or refunding.

Clean, friendly and well located

all good will be back

More than happy with our stay at Kacys.

Property was comfortable and clean. Close to dining options.

Easy access to town

All good.

Good location clean across the road from beach No bottle opener, knives forks or plates in the room.

Clean, quiet and fantastic location