Checking in and out was super easy and every staff member that helped us was amazing! I learned that they have wristbands for beach access for hotel guest only. The rooms were super clean and comfortable. Definitely coning back.

Cheapest rooms in town! No hair dryer, refrigerator, microwave OR coffee pot. We had the top floor and it was quiet. The beds were comfy. The room was clean but dated. There were tile floors so that was good. You get what you pay for. Nothing fancy here!!

Definitely not a high choice of hotels. We’ve stayed in Laughlin numerous times and this one is super run down and no privacy, you can hear everything going on in the rooms around you

Room smelled like weed when we opened the door

My recent check-in experience at the Pioneer Casino in Laughlin was one of the most frustrating and unpleasant encounters I’ve ever had at a hotel. The front desk staff, particularly the woman assisting me, was incredibly rude, unhelpful, and dismissive throughout the entire process. Despite having a reservation, they claimed they couldn’t find it in their system and made no effort to resolve the issue promptly. Instead, they called Hotels.com and insisted I wait until the reservation was updated in their system. Rather than taking ownership of the situation, they acted as though I had done something wrong. Their attitude made an already stressful situation much worse. After finally resolving the issue, I was told I had to get back in line, adding insult to injury. The lack of empathy, basic customer service, and professionalism was appalling. It felt like I was more of an inconvenience than a guest. This experience set a sour tone for my stay, and I wouldn’t recommend this hotel to anyone based on how poorly they treat their customers. It’s clear there’s a need for training in customer service and problem resolution. Very disappointing.

checked in early with no problem gentlemen who helped me was great. room had comfortable king bed hot water was instant which was great. lunch at Bumble Berry's was great and grabbed a delicious pizza at River Ricks Pizza.

No outlets in room. No hair dryer. Very basic. Bed was comfortable and it was nice and clean.

Remodeled rooms... But with inexpensive materials. The rooms are completely separate from the casino which is a little strange. It's fine for a friends get together, but I wouldn't bring my small kids.

Rooms should have coffee and a refrigerator

I would not stay here again. The door lock was broken, no hot water. Weed/smoke smell in my room hours.

Rooms have been remodeled and are nice. Outside needs some work but overall and price were perfect. I'd pay the extra and get a river view or else just staring at parking lot.

So much fun!

The room was clean and comfortable. This was just a quick stop between Phoenix and home. I don't like to drive more than 5 hours a day. Price was good.

Very old and unkept, rotting floor, peeling ceilings.

Room was clean and comfortable. Property exterior is not very attractive but the interior is ok. Property location is very good. Staff is very friendly.Good place for relaxing.

Very old and run down. Would not stay sgsin

Room was comfortable, check in was easy. If only my brother didn’t snore like a madman I would have gotten some sleep

The New Pioneer is awesome. They have taken great care of the rooms & made things change for the better. I loved staying here.

Check in gave brief description of room location, scribbled room number on card holder, undoubtedly looked like 763. Room doesn’t exist. Called front desk was told he thought I looked bright enough to figure it out. Thought he was bright enough to write the room number clearly and correctly..

The hotel was very clean; however, the hotel rooms are dated and the parking lot looks very dirty. The walkways for the balconies and stairs are very worn. The rooms have no amenities not even any pictures.

good stay big room. rooms walking distance to casino.

For the price it’s good. However, my room did not have a microwave or fridge in it. That was a bigger inconvenience than I was expecting after a few days. The restaurant is average and a little pricey. The casino does not have a live dealer games, video games only.

The room was clean

Uneventful overnight stop. Satisfactory by not distinguished

Nice clean room. Staff very friendly. Good security.

Dirty, nasty, hair all over. They don't clean rooms very good. I watched the housekeeper clean the room. OMG SHE MAID THE BED WITH ALL THE SAME BEDDING THAT WAS USED. THE BEDDING ON ONE BED ALREADY LOOKED LIKE IT WAS DRAGGED ON THE DIRTY GROWNED. right where they fold the bedding is where it was black. Hair all over. Dirty. There was a knife in the drawer. It will not let me load pics.

Fun place!

Great stay for the price.

We stay here frequently. The hotel is priced right and is very close drive to Lake Mojave. We stay two to five days at a time. The hotel is older but we love the ease of parking with trailers and guards for your vehicles and boats. Restaurants on site or close by. Beds are convertible and the rooms are clean.

Great value for the cost. The room was clean and spacious. Amber at the front desk provided an excellent customer service experience. 10/10!

No ice in ice machines over All okay stay